Careers
at Mukuru

We offer a fun, dynamic and challenging work enviroment for our employees.

THIS IS AN OVERVIEW OF

What We Do at Mukuru

1

Mukuru helps our customers move money around Africa. Sending cash for instant collection or topping up a bank account or mobile wallet has never been easier. We use the latest mobile and web-based technologies to give our customers the best experience possible. But that’s just half the story. To really understand us, you need to know the “why” behind all we do.

2

It is the opportunity to enrich the lives of Africa’s people by helping family, friends and loved ones stay connected that motivates us to improve, to do more and to reach further. To us a remittance is more than money. It represents the love, care and hard work of the sender and can be a lifeline, an opportunity or even a celebration to the recipient.

Our Hiring Process

We are a close knit bunch so we place a lot of importance on the hiring process as we grow our family.

For example, if you’re looking to join our Software Engineering/Development team, you would typically first have an interview with the Team Lead, Development Manager and HR. If we believe you are a great fit and you think likewise, we will give you a short technical assignment to do in your own time. Once this is received and demonstrates the standard of work we’re looking for, you will be given an online psychometric test before we make an official offer of employment.

Although the emphasis on a particular skill set will be different depending on the role you’re applying for, we design the recruitment process to provide us with an understanding of your capabilities, your potential, and your potential fit with the organisation. This also gives you the chance to assess whether Mukuru is a good fit for you.

EXTRA NICE REASONS

To Join Mukuru

Flexible work hours

Great Coffee

Games / chill out rooms

Relaxing work environment

Competitive with reviews and annual discretionary bonuses

Great team activities

Browse Job Vacancies by Department

  • SENIOR SYSTEMS ENGINEER – MICROSOFT AZURE
    The Mukuru IT Operations Team is growing, and we are extremely excited to announce that a new opportunity has opened up. We are hiring for a Senior Systems Engineer – Microsoft Azure. This candidate will report directly to the Head of IT Operations and Application Support. The ideal candidate is a strong Senior Azure Systems Administrator … Read more
  • TRAINING FACILITATOR
    An opportunity exists for a Training Facilitator to join our team based in Malawi. The purpose of this position is to deliver training interventions for customer service, systems and products for internal staff as well as PayIn and PayOut partners. The Training facilitator reports directly to the Country Manager. This position is required to facilitate training sessions … Read more
  • PROCUREMENT OFFICER
    An exciting opportunity exists for a Procurement Officer to join our team based in Zimbabwe. The purpose of this role is to ensure efficient and strong operational resources for SMH business relationships. The Procurement Officer reports directly to the Country Manager with a dotted line to the Finance Manager. The successful candidate will be responsible for ensuring … Read more
  • SENIOR DEVOPS ENGINEER
    Mukuru is on the lookout for a Senior DevOps Engineer to join our IT Engineering team based in Cape Town. This position forms part of the team that owns the strategic direction of Infrastructure development and DevOps processes. The role will oversee, build, iterate, secure & monitor our internal infrastructure and applications as well as our external … Read more
  • INFOTECH PROJECT MANAGER
    Want to join a dynamic, close-knit company? Be part of one of Africa’s largest money transfer companies, enabling hundreds of thousands of people to remit vital support to their loved ones across the African continent and further afield.  At Mukuru, we have a non-corporate office culture, and although it has a laid-back atmosphere, our highly … Read more
  • COMPLIANCE AND REPORTING ADMINISTRATOR
    An exciting opportunity has become available for a Compliance and Reporting Administrator to join our Compliance team. The CRA reports directly to the Head of Compliance and will be based at our office in Pretoria. Duties and Responsibilities (include but is not limited to): Attend quarterly meetings with NCR & FSCA external compliance officerAssist in resolving all … Read more
  • BI TEAM LEAD
    A new and exciting opportunity is available for a BI Team Lead to join the team based in Cape Town. The purpose of this position is to manage the BI development team as well as the data warehouse processes and information in order to ensure the warehouse runs effectively. The BI Team Lead reports directly to the … Read more
  • DIGITAL MARKETING COORDINATOR
    An awesome opportunity exists for a Digital Marketing Coordinator to join our Marketing team based in Cape Town. The purpose of this role is primarily to assist with growing our digital footprint across all our corridors. The responsibilities include managing multiple social media pages, manage the execution of digital competitions, conduct digital research on trends and … Read more
  • CONTACT CENTRE TRAINER
    An exciting opportunity is available for a Contact Centre Trainer to join our HR & Training team based in Cape Town. The purpose of this position is to facilitate the learning of both new hires and tenured employees with a primary focus on driving business growth objectives for the Contact Centre. The Contact Centre Trainer … Read more
  • MARKET DEVELOPER
    We currently have an opportunity for 2x Market Developers to join our dynamic working environment that fosters continuous learning, growth and innovation. This role is based in Cape Town and reports directly to the Market Development Manager. The purpose of this position is to sustainably build the Mukuru Wallet & VAS business partners, regulators, service providers and … Read more
  • AGILE BUSINESS ANALYST
    Mukuru is currently looking for 4x Agile Business Analysts to join our team – two roles are available in Cape Town and two roles in Johannesburg.  The Agile Business Analyst reports to the Head of BA. If being part of one of Africa’s largest money transfer companies, enabling hundreds of thousands of people to remit vital support to their loved ones … Read more
  • VIRTUAL TEAM LEADER
    An exciting opportunity is available for a Virtual Team Leader to join Mukuru’s World Class Contact Centre based in Cape Town. The purpose of this role is to maximise the productivity and performance of the assigned Virtual Sales and Support team, ensuring the efficient running of the team and delivery of world class customer service. The Virtual … Read more
  • SOFTWARE DEVELOPER
    Mukuru is currently on the lookout for Software Developers to join our team in Pretoria. The Software Developer reports directly to the Software Development Team Lead. The ideal candidate for this role is someone who enjoys writing working code, that has been tested for correctness, in the time allocated, following accepted best practices, in a way that can be easily … Read more
  • DIGITAL MARKETING MANAGER
    Are you a Digital Wizard? Are you a self-starter with a passion for all things Digital? Are you a team player with excellent attention to detail? Do you have a great sense of humour? If you answered yes to all of the above questions, then get ready to join one of Africa’s largest remittance-led businesses. … Read more
  • BUSINESS DEVELOPMENT MANAGER UK & EU
    Mukuru is an Africa-focussed FinTech company that enables safe, affordable, reliable financial services to underserved communities. With over 40 million cross-border transactions over the last decade, we are one of Africa’s largest remittances-led FinTech’s. Our remittance service offers customers the opportunity to send money to their relatives or friends across Africa, Europe and Asia. Additionally, … Read more
  • AGENT SUPPORT TEAM LEADER
    A new opportunity is available for an Agent Support Team Leader to join our Sales Team based in Cape Town. The purpose of this role is to oversee and manage the activities of the Agent Support team as well as provide support and assistance to the Sales NAV and Verifications teams when required. The Agent Support Team … Read more
  • SENIOR TEST ANALYST
    An exciting opportunity is available for a Senior Test Analyst to join our Engineering Department based in Johannesburg. The purpose of this role is to test and validate new software to ensure the correct functionality and identify areas that requires modification. The Test Analyst reports directly to the Team Lead, with an indirect reporting line to the … Read more
  • CLIENT LIAISON
    6 Client Liaison opportunities have become available to join Mukuru’s team in Botswana. We have 4 positions available in Gaborone, 1 position in Maun and 1 position in Francistown. The Client liaison reports directly to the Head of Branches This position is responsible for providing customers with company information and signing them up for the Mukuru services … Read more
  • PHP SOFTWARE DEVELOPERS
    Two exciting opportunities are available for PHP Software Developers to join the team. Both positions are based in Rosebank, Johannesburg. The main purpose of this position is to develop and maintain software solutions and/or applications, competently code, test and debug programs. The PHP Software Developer reports directly to the Software Development Team Lead. This position is required … Read more
  • BI TECHNICAL BUSINESS ANALYST
    An opportunity exists for a BI Technical Business Analyst to join the Cape Town Office. The main purpose of this role is to facilitate the analysis of business problems, needs, and opportunities to determine how best to solve business problems and improve business processes through the use of BI data and tools. The BI Technical Business Analyst … Read more
  • SENIOR BI ANALYST
    An exciting opportunity exists to join our Development team as a Senior BI Analyst. This position will be based in Cape Town. The main purpose of this role is to manage business data and reporting tools and analyse the information in order to identify actionable insights. The Senior Business Intelligence Analyst reports directly to the Head … Read more
  • AGENT SUPPORT TEAM LEADER
    A new opportunity is available for an Agent Support Team Leader to join our Sales Team based in Cape Town. The purpose of this role is to oversee and manage the activities of the Agent Support team as well as provide support and assistance to the Sales NAV and Verifications teams when required. The Agent Support Team … Read more
  • VIRTUAL TEAM LEADER
    An exciting opportunity is available for a Virtual Team Leader to join Mukuru’s World Class Contact Centre based in Cape Town. The purpose of this role is to maximise the productivity and performance of the assigned Virtual Sales and Support team, ensuring the efficient running of the team and delivery of world class customer service. The Virtual … Read more
  • SENIOR DEVOPS ENGINEER
    Mukuru is on the lookout for a Senior DevOps Engineer to join our IT Engineering team based in Cape Town. This position forms part of the team that owns the strategic direction of Infrastructure development and DevOps processes. The role will oversee, build, iterate, secure & monitor our internal infrastructure and applications as well as our external … Read more
  • INFOTECH PROJECT MANAGER
    Want to join a dynamic, close-knit company? Be part of one of Africa’s largest money transfer companies, enabling hundreds of thousands of people to remit vital support to their loved ones across the African continent and further afield.  At Mukuru, we have a non-corporate office culture, and although it has a laid-back atmosphere, our highly … Read more
  • BI TEAM LEAD
    A new and exciting opportunity is available for a BI Team Lead to join the team based in Cape Town. The purpose of this position is to manage the BI development team as well as the data warehouse processes and information in order to ensure the warehouse runs effectively. The BI Team Lead reports directly to the … Read more
  • AGILE BUSINESS ANALYST
    Mukuru is currently looking for 4x Agile Business Analysts to join our team – two roles are available in Cape Town and two roles in Johannesburg.  The Agile Business Analyst reports to the Head of BA. If being part of one of Africa’s largest money transfer companies, enabling hundreds of thousands of people to remit vital support to their loved ones … Read more
  • SENIOR TEST ANALYST
    An exciting opportunity is available for a Senior Test Analyst to join our Engineering Department based in Johannesburg. The purpose of this role is to test and validate new software to ensure the correct functionality and identify areas that requires modification. The Test Analyst reports directly to the Team Lead, with an indirect reporting line to the … Read more
  • DIGITAL MARKETING COORDINATOR
    An awesome opportunity exists for a Digital Marketing Coordinator to join our Marketing team based in Cape Town. The purpose of this role is primarily to assist with growing our digital footprint across all our corridors. The responsibilities include managing multiple social media pages, manage the execution of digital competitions, conduct digital research on trends and … Read more
  • DIGITAL MARKETING MANAGER
    Are you a Digital Wizard? Are you a self-starter with a passion for all things Digital? Are you a team player with excellent attention to detail? Do you have a great sense of humour? If you answered yes to all of the above questions, then get ready to join one of Africa’s largest remittance-led businesses. … Read more
  • BUSINESS DEVELOPMENT MANAGER UK & EU
    Mukuru is an Africa-focussed FinTech company that enables safe, affordable, reliable financial services to underserved communities. With over 40 million cross-border transactions over the last decade, we are one of Africa’s largest remittances-led FinTech’s. Our remittance service offers customers the opportunity to send money to their relatives or friends across Africa, Europe and Asia. Additionally, … Read more

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