1. Introduction 
    1. The Mukuru Wallet Load Competition (“the Competition”) is being run by SMH Botswana Bureau de Change (Pty) Ltd (Company Registration number BW00001155348) (“Mukuru”) between 14 November-31 December 2022 (“the Competition Period”) subject to these specific terms and conditions and the general terms and conditions for competitions and Competitions which can be found at www.mukuru.com (“Competition Ts & Cs”).  
    2. By participating in the Competition, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs. 
    3. If you have any questions about the Competition Ts & Cs or the Competition itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Competition Entry Requirements:
    1. To qualify to participate in the Competition, you must: 
      1. NEW WALLET CUSTOMERS:
        1. sign up for the Mukuru wallet in Botswana during the Competition Period; and
        2. load a minimum of P50 (Fifty Pula) onto your wallet during the Competition Period; and
        3. you must comply with these terms and conditions.
      2. CURRENT WALLET CUSTOMERS:
        1. be a registered Mukuru wallet customer; and
        2. load a minimum of P50 (Fifty Pula) onto your wallet during the Competition Period; and
        3. perform at least one other transaction on your Mukuru Wallet during the Competition Period (withdrawal out of funds excluded); and
        4. you must comply with these terms and conditions
    2. Persons who fulfil the requirements of clause 2.1 (either the New or Current Customers above) will be referred to as “Qualifying Participants” for the purposes of the Competition. 
  3. The Reward
    1. All Qualifying Participants (who qualified during that specific week) will be entered into a random weekly draw to win one of 20 (Twenty) prizes of P1000 (One Thousand Pula) each
    2. The prizes will be loaded onto the winners” Mukuru wallets by the latest 7 (seven) working days from the end of the Competition Period. 
    3. Winners may be announced on social media and/or via telephone on the 31st of December 2022.
  4. General 
    1. Mukuru employees will not be allowed to enter the Competition.
    2. Qualifying Participants must be 18 years or older.
    3. If for any reason, the Competition cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, we reserve the right to cancel, terminate, modify, suspend or cancel the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.  
    4. Mukuru may vary the terms of or cancel the Competition at any time. Mukuru may vary or cancel the Competition at any time without any liability to any person involved directly or indirectly in the Competition. 
    5. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Competition. 
    6. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    7. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Competition however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities  
    8. These Competition Terms and Conditions are governed by the laws of Botswana.