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Terms & Conditions for the Rainbow Events 2024 Competition

  1. Introduction
    1. The Mukuru Rainbow Events Competition 2024 (“the Competition”) is being run by Remitix Limited (Company Registration number 5270734) (“Mukuru”) from 9 May 2024 until 7 July 2024 (“the Competition Period”) subject to these specific terms and conditions and the general terms and conditions for competitions and Competitions which can be found at www.mukuru.com (“Competition Ts & Cs”). 
    2. By participating in the Competition, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs.
    3. If you have any questions about the Competition Ts & Cs or the Competition itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Competition Entry Requirements:
    1. To qualify to participate in the Competition, you must:
      1. reside in the United Kingdom; 
      2. comment and tag any friend in the Competition post on the Mukuru Facebook page during the Competition Period; or
      3. download the Mukuru UK app and register as a Mukuru Customer (as defined by Mukuru) during the Competition Period and send money internationally for the first time using the Mukuru UK app during the Competition Period; 
      4. if you comply with both criteria stipulated in 2.1.2 and 2.1.3, you will be afforded 2 entries into the Competition, alternatively, 1 entry per criteria.
      5. Comment and tag a friend in the Competition post during one of these periods to qualify for the Prize applicable to the specific event:
        • Event 1 between 9 – 14 May 2024 to qualify for the Prize related to the 1st Rainbow Event on 18 May 2024;
        • Event 2 between 17 – 23 June 2024 to qualify for the Prize related to the 2nd Rainbow Event on 29 June 2024; and
        • Event 3 between 1 – 7 July 2024 to qualify for the Prize related to the 3rd Rainbow Event on 13 July 2024.
      6. you must abide by all the Competition Ts and Cs.
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Competition.
    3. For the purposes of the Competition, Mukuru will need to process your personal information.  For example, your personal information will be used to validate your entry, make the reward available to you if you are a Winners, announce the Winners on social media, and potentially share your personal information with 3rd parties in other countries.  Protecting your personal information is important to Mukuru and will be processed according to our Privacy Notice.  By entering the Competition, you consent to us processing your personal information for the purposes of the Competition. 
  3. The Prize
    1. All Qualifying Participants will be entered into a random draw to win tickets (“the Prize”) to attend any one of the 3 Events as stipulated in Clause 2.1.
    2. There will be 9 (nine) Winners in total during the Competition Period. Winners will win:
      1. Event 1 – 3 (three) Winners will be announced, each receiving 2x tickets to the Event;
      2. Event 2 – 3 (three) Winners will be announced, each receiving 2x tickets to the Event;
      3. Event 3 – 3 (three) Winners will be announced, each receiving 2x tickets to the Event. This is further split up into:
    3. The Prize consists of tickets only and the Winners will be liable for all other costs associated with utilizing the prize, including but not limited to travel to and from the Event, accommodation, refreshments etc. 
    4. The random draws will take place on:
      1. Event 1 – 14 May 2024; 
      2. Event 2 – 23 June 2024; and
      3. Event 3 – 7 July 2024.
    5. The Winners will be contacted via Facebook and email/ telephone, and may also be announced on social media channels, including but not limited to Facebook.
    6. If Mukuru is successful in contacting a Winner, a Winner will be emailed his/her 2x tickets in the week leading up to the specific Event, using the email address that Mukuru has on file for the Winner. It remains the responsibility of the Winner to follow up with Mukuru if the tickets are not received.
    7. Should Mukuru be unable to contact a Winner after 3 (three) tries the Prize will be forfeited and the next Qualifying Participant will be contacted.
  4. General
    1. Mukuru employees and agents will not be allowed to enter the Competition. 
    2. Qualifying Participants must be 18 years or older.
    3. Qualifying Participants can only win once during the Competition Period.
    4. Mukuru cannot guarantee that the Winners will be able to enter the stadium and disclaims all liability in this regard.
    5. The Prize cannot be exchanged for cash or another reward.
    6. If for any reason, the Competition cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, we reserve the right to cancel, terminate, modify, suspend or cancel the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem. 
    7. Mukuru may vary the terms of or cancel the Competition at any time. Mukuru may vary or cancel the Competition at any time without any liability to any person involved directly or indirectly in the Competition. 
    8. Mukuru cannot be held liable for any loss, expense, or damage to any person participating in the Competition.
    9. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Entrant or Winners. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights
    10. Neither Mukuru nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting the participating and/or prize redemption process of the Competition. 
    11. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Competition however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities 
    12. These Competition Terms and Conditions are governed by the laws of the United Kingdom.