1. Introduction
    1. The Mukuru Survey Campaign (“the Campaign”) is being run by Remitix Limited (Company Registration number 5270734)  (“Mukuru”) during 10 December 2021 and 17 December 2021 (“the Campaign Period”) subject to these specific terms and conditions and the general terms and conditions for competitions and Competitions which can be found at www.mukuru.com (“Competition Ts & Cs”).
    2. By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs.
    3. If you have any questions about the Competition Ts & Cs or the Campaign itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Campaign Entry Requirements:
    1. To qualify to participate in the Campaign, you must:
      1. be a registered Mukuru Customer in the UK (as defined by Mukuru); and
      2. sign up for the Mukuru online survey and/or the phone survey via the form contained in the Mukuru survey email; and
      3. you must comply with these terms and conditions.
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Campaign.
    3. Mukuru must process your personal information and/or contact you telephonically to validate your entry and to make the reward available to you. By entering the Campaign, you consent to us processing your personal information and/or contacting you telephonically for this purpose. If you do not consent, please do not enter the Campaign.
  3. The Reward
    1. From the Qualifying Participants, Mukuru will randomly select 15 participants to partake in its phone survey (“Phone Survey Participants”) and 120 participants to partake in its online survey (“Online Survey Participants”). It is not a guarantee that a Qualifying Participant will be selected to partake in a survey.
    2. All Phone Survey Participants who complete the entire survey call with Mukuru will receive an Amazon voucher to the value of £20 (Twenty British Pounds). All Online Survey Participants who complete the entire survey online will receive an Amazon voucher to the value of £10 (Ten British Pounds). A Qualifying Participant may be selected as both a Phone and an Online Survey Participant.
    3. The reward will be emailed (to the email addressed used by the participant during signup) to the applicable participant within 7 (seven) days of successful completion of the applicable survey.
    4. NOTE: the survey must be completed within 7 (seven) calendar days of receiving the survey link. Failure to complete the survey within 7 (seven) calendar days of receiving the survey link will mean that such Qualifying Participant will forfeit the reward and Mukuru will have no liability in this regard.
  4. General
    1. Mukuru employees will not be allowed to enter the Campaign.
    2. Qualifying Participants must be 18 years or older.
    3. Qualifying Participants cannot participate in Online or Phone Survey more than once.
    4. If for any reason, the Campaign cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign, we reserve the right to cancel, terminate, modify, suspend or cancel the Campaign and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
    5. Mukuru may vary the terms of or cancel the Campaign at any time. Mukuru may vary or cancel the Campaign at any time without any liability to any person involved directly or indirectly in the Campaign.
    6. The reward is not transferrable for cash or otherwise.
    7. Mukuru is not affiliated with Amazon in any way.
    8. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Campaign.
    9. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    10. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Campaign however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities
    11. These Campaign Terms and Conditions are governed by the laws of the United Kingdom.