1. Introduction 
    1. The Mukuru ZimFest Competition to win VIP tickets (“the Competition”) is being run by Remitix Limited (Company Registration number 5270734) (“Mukuru”) from 1 August 2022 to 3 August 2022 (“the Competition Period”) subject to these specific terms and conditions and the general terms and conditions for competitions which can be found at www.mukuru.com (“Competition Ts & Cs”).  
    2. By participating in the Competition, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs. 
    3. If you have any questions about the Competition Ts & Cs or the Competition itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00). 
  2. Competition Entry Requirements:  
    1. To qualify to participate in the Competition, you must: 
      1. be a registered Mukuru Customer (as defined by Mukuru) having signed up on the Mukuru App; and
      2. be a Mukuru Customer sending money for the first time using the Mukuru App; and
      3. send money from the United Kingdom to a recipient in any of the countries in which Mukuru has a presence, during the Competition Period; and
      4. you must comply with these terms and conditions
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Competition. 
    3. Mukuru must process your personal information to validate your entry and if you are a winner, to make the prize available to you. By entering the Competition, you consent to us processing your personal information for this purpose. If you do not consent, please do not enter the Competition. 
  3. The Reward 
    1. All Qualifying Participants will be entered into a random draw to win VIP tickets to Zimfest hosted in the UK on 6 August 2022.   
    2. Mukuru will give away 2 (two) VIP entry tickets to 1 (one) winner, thus 1 winner will receive 2 (two) VIP tickets to Zimfest.  
    3. The prize only consists of 2 (two) VIP entry tickets. The winners are responsible for all other possible expenses associated with the prize, including but not limited to transport to and from the event, accommodation and the like. 
    4. The random draw will take place before the date of the event and the winner will be contacted telephonically in order for Mukuru to obtain an email address, and may also be announced on social media channels. Mukuru will attempt to contact the winner 3 (three) times. If Mukuru is unable to contact the winner after the 3rd attempt a new winner will be selected. 
    5. A winner will be emailed his/her ticket before the date of the event and when Mukuru receives a valid, working email address from such winner. 
    6. Should Mukuru be unable to contact a winner or transfer the prize to a winner before the date of the event, the prize will be forfeited
  4. General
    1. Mukuru employees will not be allowed to enter the Competition.  
    2. Qualifying Participants must be 18 years or older. 
    3. Qualifying Participants cannot participate in the Competition more than once. 
    4. Mukuru cannot guarantee that a winner will be granted access to the stadium and disclaims any liability in this regard
    5. If for any reason, the Competition cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, we reserve the right to cancel, terminate, modify, suspend or cancel the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
    6. Mukuru may vary the terms of or cancel the Competition at any time. Mukuru may vary or cancel the Competition at any time without any liability to any person involved directly or indirectly in the Competition.  
    7. The reward is not transferrable for cash or otherwise.
    8. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Competition. 
    9. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights. 
    10. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Competition however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities  
    11. These Competition Terms and Conditions are governed by the laws of the United Kingdom.