Terms & Conditions for the Mukuru Christmas Competition 

  1. Introduction 
    1. The Mukuru Christmas Competition (“the Competition”) is being run by Remitix Limited (Company Registration number 5270734) (“Mukuru”) from  21 November 2022 to 25 December 2022 (“the Competition Period”) subject to these specific terms and conditions and the general terms and conditions for competitions and Competitions which can be found at www.mukuru.com (“Competition Ts & Cs”).  
    2. By participating in the Competition, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs. 
    3. If you have any questions about the Competition Ts & Cs or the Competition itself, please contact us by email at marketin[email protected] (weekdays during office hours 08h00 – 17h00). 
  2. Competition Entry Requirements:  
    1. To qualify to participate in the Competition, you must: 
      1. reside in the United Kingdom; and
      2. download the Mukuru UK app and register as a Mukuru Customer (as defined by Mukuru); and
      3. send money for the first time using the Mukuru UK app; and
      4. send any amount of money from the United Kingdom to a recipient of your choice in any of the countries in which Mukuru has a presence, during the Competition Period
      5. you must abide by all the Competition Ts and Cs.
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Competition. 
    3. For the purposes of the Competition, Mukuru will need to process your personal information.  For example, your personal information will be used to validate your entry, make the reward available to you if you are a winner, announce the winners on social media and potentially share your personal information with 3rd parties in other countries.  Protecting your personal information is important to Mukuru and will be processed according to our Privacy Notice.  By entering the Competition, you consent to us processing your personal information for the purposes of the Competition.
  3. The Reward 
    1. All Qualifying Participants will be entered into a random draw to win either the Main Prize or one of six (6) Runner Up Prizes. 
    2. The MAIN PRIZE consists of the following (spread over two days): 
      1. Day 1: Press Conference (Friday, 20 Jan 2023) 
        1. Winner attends Press Conference (with a friend) 
        2. Winner only gets a Stadium Tour which includes going into the changing rooms, sitting in coaches’ area, view of the pitch, sitting in the stands, etc 
        3. Winner only to get CP merchandise (to be signed by Patrick Vieira) 
        4. Winner only gets Meet and Greet lunch with Patrick Viera  
      2. Day 2: Game Day (Newcastle Utd (Sat, 21 Jan 2023) 
        1. Winner + 7 friends gets to watch the Crystal Palace game in the Mukuru Executive Box. 
        2. The winner and friends must be able to receive the main prize at Selhurst Park Stadium in South London on the above dates. The winner and/or friends will be liable for all other costs associated with utilizing the main prize, including but not limited to travel to and from the game, accommodation, refreshments etc. 
      3. The RUNNER UP PRIZE consists of the following: 
        1. Six (6) lucky winners will each win two general admission tickets to a Crystal Palace Newcastle game to be held on 21 January 2023 at Selhurst Park Stadium in South London only. The winners and friends will be liable for all other costs associated with utilizing the prize, including but not limited to travel to and from the game, accommodation, refreshments etc. 
      4. The random draw will take place on the 28th of December 2022 and winners will be contacted via telephone in order for Mukuru to obtain an email address. 
      5. A winner will be emailed his/her two tickets within 7 (seven) days before the date of the game and when Mukuru receives a valid, working email address from such winner. 
      6. Should Mukuru be unable to contact a winner or transfer the prize to a winner after three (3) call attempts the prize will be forfeited. 
  4. General  
    1. Mukuru employees will not be allowed to enter the Competition.  
    2. Qualifying Participants must be 18 years or older. 
    3. Qualifying Participants can only win once during the Competition Period. 
    4. If the winner is not fully vaccinated, Mukuru cannot guarantee that the winner will be able to make use of the prize in full or in part and Mukuru disclaims all liability in this regard. 
    5. Mukuru cannot guarantee that the winner will be able to enter the stadium and disclaims all liability in this regard. 
    6. The Reward cannot be exchanged for cash or another reward 
    7. If for any reason, the Competition cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, we reserve the right to cancel, terminate, modify, suspend or cancel the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.  
    8. Mukuru may vary the terms of or cancel the Competition at any time. Mukuru may vary or cancel the Competition at any time without any liability to any person involved directly or indirectly in the Competition.  
    9. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Competition. 
    10. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Entrant or winner. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights 
    11. Neither Mukuru nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating and/or prize redemption process of the Competition.  
    12. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Competition however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities
    13. These Competition Terms and Conditions are governed by the laws of the United Kingdom.