Mukuru Enterprise Payment Platform

How it Works

Mukuru’s Enterprise Payment Platform offers aid organisations and employers a tech-based solution to distribute aid and pay employees.

How it Works

Follow this step-by-step process to sign up and transact as an Enterprise Customer

1. Register as an Enterprise Customer

  1. Sign up to use our online portal for employee payments or to distribute Aid
  2. Verify your email address to gain access to the portal

2. Complete the Relevant Online Application Form

  1. To sign up as an Employer to pay your employees fill out the Juristic Customer Due Diligence Application Form or To distribute aid, fill in NPO / NGO Customer Due Diligence Form
  2. Fill out the Service Schedule

3. Log in to the Enterprise Payment Portal and Update your Profile

Visit https://www.mukuru.com/epp-payroll-portal/ to Log In. Go to the Dashboard to update your profile

4. Prepare Required Documentation

To pay your employees through our online portal we need the following documentation:

  1. Company Registration Certificate
  2. Original business letterhead, invoice or VAT Vendor Search
  3. Certified copies of Trading Address and Head Office Address
  4. 1 Month’s bank statement
  5. Organogram, if Applicant forms part of a group
  6. Share Certificates or Register
  7. Certified IDs of all Directors
  8. Certified copy / original proof of address of Directors
  9. Letter of Appointment of Auditors (if applicable)
  10. Completed Security Questionnaire (download here)
  11. Signed Terms and Conditions with Director signature and company stamp

To distribute aid as a NGO or NPO, the following documents are required:

  1. Company Registration Certificate or Incorporation Document
  2. Original business letterhead, invoice or VAT Vendor Search
  3. Certified copies of Trading Address and Head Office Address
  4. 1 Month’s bank statement, or recent financial statements or written confirmation of Applicant’s activities
  5. Organogram, if Applicant forms part of a group
  6. Register / documentary evidence of Trustees / Executive Commitment Members from reliable source
  7. Certified IDs of every Trustee / Executive Committee Member who holds more than 15% of the voting rights at a general meeting of the Applicant
  8. Certified copy / original proof of address of every Trustee / Executive Committee Member who holds more than 15% of the voting rights at a general meeting of the Applicant
  9. Written evidence confirming the authority of persons acting on behalf of the Applicant, e.g. copy of a resolution or written mandate
  10. Clear copy of proof of address that has been originally sighted or certified of each Authorised Person
  11. Certified IDs of each Authorised Person
  12. Letter of Appointment of Auditors (if applicable)
  13. Certified copy of proof of address of Auditors (if applicable)
  14. Anti-Money Laundering Policy
  15. Description of Watch List Scanning Procedures
  16. Anti-Bribery and Corruption Policy
  17. Completed Wolfsberg Anti-Money Laundering Questionnaire (download here)
  18. Completed Security Questionnaire (download here)
  19. Signed Terms and Conditions with Authorised Person’s signature and NPO / NGO’s stamp

5. Upload your Documents and Track your Application

Once all your documents have been uploaded, you will receive a status report of completion. Should you have any questions, you can contact us on:

Call: 0860018555

Email: epp@mukuru.com

WhatsApp: +27 860 018 555

Live Chat: www.mukuru.com

Should payment be urgent, and you require a fast tracked approval, please contact: X

6. Once Approved, log in to the Portal to Transact

Visit https://www.mukuru.com/epp-payroll-portal/ to Log In

Click on the “Make a Payment” tab to proceed.