fbpx
 

How to Withdraw and Deposit Cash

How do I load my Mukuru card with cash?

  • Make a deposit wiCode request by dialing *130*567#, select Option 6 for Mukuru Card Options
  • Select Option 1 for “Deposit Cash” or transact via the Mukuru App
  • You will receive an SMS with a wiCode
  • Simply walk into any Shoprite / Checkers / Usave and present the wiCode and hand your cash to the teller
  • Funds are instantly loaded onto your Mukuru card.

How do I withdraw cash from my card at a Shoprite / Checkers / Usave till point?

  • Make a withdrawal wiCode request by dialing *130*567#, Select Option 6 for Mukuru Card Options
  • Select Option 2 for “Withdraw Cash” or transact via the Mukuru App
  • You will receive an SMS with a wiCode
  • Simply walk into any Shoprite / Checkers / Usave and present the wiCode to the teller and cash will be handed to you
  • Funds are reserved from your Mukuru Card

 The wiCode remains VALID FOR 72 HOURS

 

How does the Cashier complete my wiCode Transaction?

  • Tell the cashier that you want to deposit / withdraw money / buy groceries using a wiCode
  • Cashier clicks the Menu button on the point of sale
  • Hand the teller the amount to load
  • Cashier clicks the Mobile Deposit button
  • Cashier then calls the Supervisor to authorise the transaction
  • Cashier then enters and confirms the deposit / withdrawal / grocery payment amount

   View our Mukuru Payment Card Fees.