An opportunity has become available for a Senior AML Investigations Officer to join our Mukuru team.

This role reports to the AML Investigations Manager.

The main purpose of this role is to provide assistance to AML/CFT compliance related requirements and queries promptly, as well as communicate with the various internal departments and external partners in regards to their compliance issues and provide AML/CFT support to Mukuru group corridors.

The Watchlist Administrator reports to the Senior AML Investigations Officer.

Duties and responsibilities (include but is not limited to):

  • Provide support to AML team members by handling escalated issues
  • Respond to and resolve queries timely and effectively
  • Act as central point for enhanced due diligence and customer KYC documentation
  • Assist Training Department with AML/CFT training yearly in formal sessions
  • Hold Q & A sessions for internal departments
  • Work closely with Payment Relations for high value transaction approvals
  • Provide assistance with clear and specific answers to Contact Centre staff when there are customer AML/CFT compliance issues
  • Respond to received communications from all departments and partners timely and effectively
  • Monitor and investigate transactions for unusual, fraudulent or suspicious activity
  • Evaluate and approve high value orders
  • Analyse the AML dashboard reports to identify red flags and potential risks in designated corridors
  • Investigate all identified issues and report STRs when necessary
  • Identify potential financial crimes – both internal and external
  • Audit assigned SA branches and create accurate presentations monthly on designated corridors, highlighting any unusual or suspicious activity, as well as summarizing AML training efforts
  • Promote any ideas for mitigation measures
  • Compile a monthly report on assigned SA branches, detailing any KYC issues as well as suspicious or unusual activity
  • Examine and process escalated KYC documentation received from customers, both internal and external
  • Request additional documentation when necessary to determine KYC levels and limits
  • Ensure assigned AML documents are up to date with all necessary internal and legislative changes
  • Compile Risk Assessment Annual Report
  • Take ownership of own self-development

Key Requirements:

  • Grade 12/equivalent (Essential)
  • Must have obtained or be in process of obtaining CAMS certification (Essential)
  • Minimum 3-4 years in an AML Investigator role (Essential)
  • Minimum 1-year experience as a MLRO on the goAML reporting platform for the Financial Intelligence Centre (Essential)
  • Knowledge of South Africa and other Mukuru corridor’s AML/CFT legislation
  • Knowledge of AML reporting systems
  • Knowledge of FATF recommendations
  • Knowledge of Business Intelligence Dashboard
  • Knowledge of national and international money transfer procedures

Additional Skills:

  • Computer Literacy (MS Word, MS Excel, MS Outlook, MS Teams)
  • Self-starter and motivated
  • Detailed-oriented and problem-solving skills
  • Logical reasoning and analytical ability
  • Resourcefulness
  • Able to work independently and within a team
  • Desire to lead, grow and mentor junior team members
  • Innovative and creative mind-set
  • Open-minded, practical, and agile with change
  • Proactive and deadline driven approach
  • Positive attitude and enthusiasm
  • Communications Skills
  • Business writing skills
  • Problem solving skills
  • Investigative techniques
  • Conflict management skills
  • Attention to detail

If you are interested in this opportunity, kindly send your CV to, with the Subject Heading: Senior AML Investigations Officer

If you do not receive any response after two weeks, please consider your application unsuccessful.

Application Form

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