Mukuru
Funeral Cover
Planning your funeral might be the last thing on your mind, but don’t let your loved ones carry the burden.
Get Mukuru Funeral Cover starting from as low as R30 per month
All Cover options include these benefits
Accidental death benefit
Guaranteed cash payouts for insured lives
Repatriation across all of Southern Africa. Find out more here
Options available to cover extended family members
Mukuru Funeral Policies
Plan for a dignified funeral with a selection of 4 cover options available to suit your needs. When you sign up for the Mukuru Funeral Cover you can get a cash lump sum to pay for funeral expenses such as a coffin and food.
We believe everyone matters, which is why Mukuru Funeral Cover will give you peace of mind knowing that your extended family members can also be covered.
Pay your Mukuru Funeral cover premiums with ease!
Ensure you are fully covered for the unexpected by making sure your premium payments are up to date. Mukuru Funeral cover premiums are billed on the 2nd of every month
Mukuru Card
Funeral cover premiums will be debited from your Mukuru Card, be sure to keep your card funded for automatic monthly payments.
Retail Partners
Pay for your Mukuru Funeral Cover premiums in cash at any of our retail partners, you will receive a monthly SMS with your unique payment reference.
FNB Account Holders
Pay your Funeral Cover premiums by searching for the following public recipient details: Mukuru Insurance Premiums
On your banking app select:
- Select Public Recipient
- Enter Mukuru Insurance in the text box to perform search
- From the list provided Select Mukuru Insurance Premiums
Customers using ABSA, Standard Bank, Nedbank and Capitec
For more information on how to access banking details simply:
WhatsApp +2786 001 8555 Or Dial *130*566#
- Select insurance
- View under how to pay EFT details on your profile
Update your EFT Payment reference every month with the order number sent to you via SMS for ease of payment
For more information contact
086 001 8556
What our Customers have to say
“Best decision I could have ever made”
I first got the Mukuru Card and loved it, but I was a bit skeptical about getting the Funeral Cover. It turns out that it was the best decision I could have ever made. When my husband suddenly passed away, I received the full pay-out and repatriation was offered – I was surprised! The pay-out was enough for the funeral arrangements and the service from Mukuru was great!
– Maluniya Zakeyo
“My main reason for taking the cover was for the repatriation benefit”
As a Mukuru customer, I trusted Mukuru when they told me about their Funeral Cover. My main reason for taking the cover was for the repatriation benefit, because it can get expensive. After the excellent service I received, I would definitely recommend Mukuru Funeral Cover to my friends and family.
– Sylvester Ngatipedze
“I received the full pay-out soon after submitting the documents”
Great customer service – Mukuru constantly followed up with me, they assisted me in completing and compiling the required documents and the consultant was very empathetic. I received the full pay-out soon after submitting the documents. I have referred a lot of my friends and family and will continue to do so.
– Macrina Chikwanha
Our offering
ON CALL
The service is provided through the Europ Assistance Contact Centre, 24 hours a day, 7 days a week and 365 days a year.
COMING BACK HOME
Within South Africa and neighbouring countries, repatriation is arranged for the deceased when the body is more than 100km from their place of residence/home. .
A HELPING HAND
We assist with the necessary documentation and co-ordination with the authorities to transport the deceased’s mortal remains back home.
FINDING PEACE
The benefit includes the transfer of ashes of the deceased to their place of residence after cremation.
YOUR AID
If family clients are required to identify the deceased, or wish to accompany the deceased to the final funeral home, closest to the place of burial, accommodation for one night is arranged and paid for. (Value: R1000)
Our Offerings
ON CALL
The service is provided through the Europ Assistance Contact Centre, 24 hours a day, 7 days a week and 365 days a year.
A HELPING HAND
We assist with the necessary documentation and co-ordination with the authorities to transport the deceased’s mortal remains back home.
COMING BACK HOME
Within South Africa and neighbouring countries, repatriation is arranged for the deceased when the body is more than 100km from their place of residence/home.
FINDING PEACE
The benefit includes the transfer of ashes of the deceased to their place of residence after cremation.
YOUR AID
If family clients are required to identify the deceased, or wish to accompany the deceased to the final funeral home, closest to the place of burial, accommodation for one night is arranged and paid for. (Value: R1000)
How to Claim
The beneficiary must complete and submit the claim form along with all necessary documentation
Mukuru will submit the claim and all relevant documentation to Siyavika
The claim is then sent to Guardrisk for approval
*Repatriation begins as soon as the paperwork is submitted
Note: Payout of a successful claim is made within 48 hours into the beneficiary’s valid South African Bank account. Alternatively, the beneficiary can instruct Mukuru to transfer the payout across the border (a remittance fee will be charged for this service).
Call us on 086 001 8556 or email us directly at [email protected].
Mukuru Funeral Cover is only available in South Africa.
- *All products are provided by Guardrisk except those marked with * which are provided by Europ Assist. Repatriation is a non-underwritten benefit.
- All cover plans are subject to a six (6) month waiting period in the case of natural death, Terms and Conditions apply.
- Note: Disclosure of inaccurate information during the application process may influence your claim payout.
- Exclusions: Suicide within the first 12 months from the commencement date of cover.
- For further information, contact us on 086 001 8556.
