Our Hiring Process

We are a close knit bunch so we place a lot of importance on the hiring process as we grow our family.

For example, if you’re looking to join our Software Engineering/Development team, you would typically first have an interview with the Team Lead, Development Manager and HR. If we believe you are a great fit and you think likewise, we will give you a short technical assignment to do in your own time. Once this is received and demonstrates the standard of work we’re looking for, you will be given an online psychometric test before we make an official offer of employment.

Although the emphasis on a particular skill set will be different depending on the role you’re applying for, we design the recruitment process to provide us with an understanding of your capabilities, your potential, and your potential fit with the organisation. This also gives you the chance to assess whether Mukuru is a good fit for you.

Browse Job Vacancies by Department

  • COMMERCIAL LEGAL ADVISOR
    An exciting opportunity exists for a Commercial Legal Advisor to join our Legal Department based in Cape Town. The purpose of this position is to provide legal advice to all business units and companies within the Mukuru Group to ensure best legal practice and manage and mitigate legal risks on behalf of the Group. The Commercial Legal … Read more
  • NUMBER AND VERIFICATIONS OFFICER
    A new opportunity exists for a Number and Verifications (NAV) Officer to join our team based in Cape Town. The main purpose of this position is to ensure the accuracy and completeness of FICA documentation received from new customers as well asprocess number change requests. The NAV Officer reports directly to the NAV Team Leader. This position … Read more
  • CONTACT CENTRE AND PAYMENT OPERATIONS SPECIALIST (CHINESE CORRIDOR)
    An opportunity has become available for a Contact Centre and Payment Operations Specialist to join our Operations team based in Cape Town. The purpose of this role is to prioritise all customer orders in the Chinese corridor and process the orders on the same day as per the company service level agreement. The Operations Specialist reports directly … Read more
  • CONTACT CENTRE SUPERVISOR
    An opportunity is available for a Contact Centre Supervisor to join our World Class Contact Centre based in Cape Town. The purpose of this role is to maximise the productivity and performance of the Contact Centre Team Leaders, ensuring the efficient running of the Contact Centre operation. The Contact Centre Supervisor reports directly to the Contact Centre … Read more
  • HEAD OF SALES & OPERATIONS
    An exciting opportunity is available for a Head of Sales & Operations to join our team in Cape Town. The purpose of this role is to strategically manage the physical infrastructure operations and field sales across South Africa, Eswatini, Lesotho and Mozambique. The Head of Sales & Operations reports directly to the COO. This position … Read more
  • HEAD OF PRODUCT INCUBATION
    Our Business Development Department is looking for a Head of Product Incubation to join the team based in Cape Town. The purpose of this position is to incubate, manage and drive the new product development lifecycle in order to ensure effective growth, delivery, and expansion of new products. The Head of Product Incubation reports directly to the … Read more
  • PAYMENT OPERATIONS SPECIALIST
    3 new opportunities are available for Payment Operations Specialists to join our Operations team based in Cape Town. The purpose of this role is to assist with and resolve all Pay-In and Pay-Out Payment related queries and technical issues on all integrations /products that affect remittance transaction completion. The Payment Operations Specialists reports directly to the Payment … Read more
  • RESEARCH ANALYST
    An opportunity has become available for a Research Analyst to join our Operations team based in Cape Town. The purpose of this role is to assist business to improve its customers experience and overcome operational hurdles by providing BI and data analysis support to the Customer Journey Team. This will be done by pairing research data with … Read more
  • CX IMPROVEMENT ASSOCIATE
    An exciting opportunity exists for a CX Improvement Associate to join our Operations team based in Cape Town. The main purpose of this role is to assist business to improve its customers experience and overcome operational hurdles using continuous improvement tools such as Lean, Six Sigma, Kaizen and PDCA, thereby enabling the business to increase its levels … Read more
  • SECURITY MANAGER
    An opportunity has become available for a Security Manager join our Zimbabwe team. The main purpose of this position is to ensure security effective measures are in place, and followed, throughout the Zimbabwean operations. The Security Manager reports directly to the Country Manager. This position is responsible for ensuring that all branches have security infrastructure and equipment … Read more
  • SENIOR COMMERCIAL MANAGER
    Mukuru has an awesome opportunity available for a Senior Commercial Manager to join our Cape Town Office. The purpose of this role is to identify, manage and grow new business opportunities, projects, and partnerships in order to enhance and develop the business by expanding the business’ commercial footprint. The Senior Commercial Manager reports directly to the Head … Read more
  • REGIONAL SALES SUPERVISORS
    Awesome opportunities exist for 3 Regional Sales Supervisors to join our Sales Team for the DRC Corridor. These positions are based in Limpopo, Free State and Mpumalanga. The Regional Sales Supervisor reports directly to the Corridor Champ. This position is responsible for ensuring that all staff in their regions have all the information and documents they need in order to … Read more
  • RECONCILIATIONS ADMINISTRATOR
    An opportunity exists for a Reconciliations Administrator to join our company. This position will be based in Cape Town. The Reconciliations Administrator reports directly to the Senior Reconciliations Administrator with an indirect reporting to the Group Treasury Manager. The main purpose of this role is to reconcile partner accounts and ensure that variances are cleared timeously. The … Read more
  • UK COUNTRY MANAGER
    An awesome opportunity exists for a UK Country Manager to join our Operations team. This position is based in the UK. The purpose of this role is to manage the daily operations, staff, consultants and agents across the UK, and identify ways to expand and enhance the UK and EU business. The UK Country Manager reports to … Read more
  • INSURANCE CONSULTANT
    An exciting opportunity has become available for suitably qualified and experienced Insurance Consultant to join our Wallet and VAS team, based in Cape Town. The main purpose of the role is to sell insurance products and provide ongoing customer service and back-office support. The Insurance Consultant reports directly to the Head of Wallet and VAS. This position … Read more
  • HEAD OF CUSTOMER
    We are looking for a Head of Customer to join our team based in Cape Town. The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long-term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive … Read more
  • INFORMATION SECURITY SPECIALIST
    An awesome opportunity is available to join our IT Team as an Information Security Specialist, based in Cape Town. The Information Security Specialist supports the Information Security Officer in implementing the Mukuru information security programme and to improve, maintain and assess security measures across the business. Reporting directly to the Information Security Officer, this role is … Read more
  • SENIOR PROJECT ADMINISTRATOR
    We have an opportunity available for a Senior Project Administrator to join the operations team based in Cape Town. The purpose of this position is to manage a portfolio of projects as well as administrative activities for the projects department, such as creating project plans and process documents/flows etc. The Project Administrator reports directly to the Head … Read more
  • KYC VERIFICATION AND OUTBOUND CONSULTANT
    An opportunity has become available for a KYC Verification and Outbound Consultant to join our Verifications Team in Cape Town. This role will report to the KYC Verifications Team Lead and will predominantly support our Chinese corridor and clients. Internal Liaison takes place with the Agents and the Contact Centre. External liaison takes place with external customers. … Read more
  • REGIONAL SALES SUPERVISOR (NIGERIAN CORRIDOR)
    A new opportunity exists for a Regional Sales Supervisor to join our Sales Team for the Nigerian Corridor. This position is based in JHB. The Regional Sales Supervisor reports directly to the Corridor Champ. This position is responsible for ensuring that all staff in their regions have all the information and documents they need in order to … Read more
  • CORRIDOR CHAMP (ASIAN CORRIDOR)
    A new opportunity exists for a Corridor Champ to join our Sales Team for the Asian Corridor. This position is based in JHB. The main purpose of this position is to oversee all the salespeople in their remit, in order to grow the Mukuru customer base, the conversion rate and the transactional volume in the corridor. The … Read more
  • BRANCH TELLER
    Mukuru has an exciting opportunity available for a Branch Teller to join our team. This position is based in Francistown. The main purpose of this role is to provide foreign exchange services in a professional and efficient manner. The Branch Teller reports directly to the Country Manager. This position is responsible for processing foreign exchange transactions in … Read more
  • BRANCH TELLER (FIXED TERM)
    Mukuru has an exciting opportunity available for a Branch Teller to join our team. Please note that this role is on a 6-month fixed term contract basis only and based in Gaborone. The main purpose of this role is to provide foreign exchange services in a professional and efficient manner. The Branch Teller reports directly to the … Read more
  • CLIENT LIAISON
    6 Client Liaison opportunities have become available to join Mukuru’s team in Botswana. We have 4 positions available in Gaborone, 1 position in Maun and 1 position in Francistown. The Client liaison reports directly to the Head of Branches This position is responsible for providing customers with company information and signing them up for the Mukuru services … Read more
  • RECONCILIATIONS ADMINISTRATOR
    An opportunity has become available for a Reconciliations Administrator to join our team in Gaborone, Botswana. This role reports directly to the Country Manager. The main purpose of the role is to manage cash stop cash movement, manage the country’s daily recons and liaise with treasury to ensure cash stop balances are accurate. Internal liaison takes please … Read more
  • AGILE BUSINESS ANALYST
    Mukuru is currently looking for 2x Agile Business Analysts to join our team – one role is available in Cape Town (focussed on partner integrations) and one role in Pretoria (focussed on compliance).  The Agile Business Analyst reports to the Head of BA. If being part of one of Africa’s largest money transfer companies, enabling … Read more
  • REGIONAL SALES SUPERVISOR
    New opportunities exists for Regional Sales Supervisors to join our Sales Team for the Mozambiquan Corridor. There are 2 positions available; one based in Mpumalanga and the other based in KZN. The purpose of this position is to manage the specific regions in order to grow the Mukuru customer base. The Regional Sales Supervisor reports directly to … Read more
  • ANDROID DEVELOPER
    A vacancy has become available for an Android Developer, to work with our team of Developers and Testers, working on an enterprise Java (Android) codebase. This candidate will report directly to the Software Team Lead and should have the ability to translate complex requirements into maintainable code that can be adapted to the changing needs of … Read more
  • PHP SOFTWARE DEVELOPERS
    Two exciting opportunities are available for PHP Software Developers to join the team. Both positions are based in Rosebank, Johannesburg. The main purpose of this position is to develop and maintain software solutions and/or applications, competently code, test and debug programs. The PHP Software Developer reports directly to the Software Development Team Lead. This position is required … Read more
  • BI TECHNICAL BUSINESS ANALYST
    An opportunity exists for a BI Technical Business Analyst to join the Cape Town Office. The main purpose of this role is to facilitate the analysis of business problems, needs, and opportunities to determine how best to solve business problems and improve business processes through the use of BI data and tools. The BI Technical Business Analyst … Read more
  • SENIOR BI ANALYST
    An exciting opportunity exists to join our Development team as a Senior BI Analyst. This position will be based in Cape Town. The main purpose of this role is to manage business data and reporting tools and analyse the information in order to identify actionable insights. The Senior Business Intelligence Analyst reports directly to the Head … Read more
  • REGIONAL SALES SUPERVISORS
    Awesome opportunities exist for 3 Regional Sales Supervisors to join our Sales Team for the DRC Corridor. These positions are based in Limpopo, Free State and Mpumalanga. The Regional Sales Supervisor reports directly to the Corridor Champ. This position is responsible for ensuring that all staff in their regions have all the information and documents they need in order to … Read more
  • REGIONAL SALES SUPERVISOR (NIGERIAN CORRIDOR)
    A new opportunity exists for a Regional Sales Supervisor to join our Sales Team for the Nigerian Corridor. This position is based in JHB. The Regional Sales Supervisor reports directly to the Corridor Champ. This position is responsible for ensuring that all staff in their regions have all the information and documents they need in order to … Read more
  • CORRIDOR CHAMP (ASIAN CORRIDOR)
    A new opportunity exists for a Corridor Champ to join our Sales Team for the Asian Corridor. This position is based in JHB. The main purpose of this position is to oversee all the salespeople in their remit, in order to grow the Mukuru customer base, the conversion rate and the transactional volume in the corridor. The … Read more
  • REGIONAL SALES SUPERVISOR
    New opportunities exists for Regional Sales Supervisors to join our Sales Team for the Mozambiquan Corridor. There are 2 positions available; one based in Mpumalanga and the other based in KZN. The purpose of this position is to manage the specific regions in order to grow the Mukuru customer base. The Regional Sales Supervisor reports directly to … Read more
  • CONTACT CENTRE SUPERVISOR
    An opportunity is available for a Contact Centre Supervisor to join our World Class Contact Centre based in Cape Town. The purpose of this role is to maximise the productivity and performance of the Contact Centre Team Leaders, ensuring the efficient running of the Contact Centre operation. The Contact Centre Supervisor reports directly to the Contact Centre … Read more
  • HEAD OF PRODUCT INCUBATION
    Our Business Development Department is looking for a Head of Product Incubation to join the team based in Cape Town. The purpose of this position is to incubate, manage and drive the new product development lifecycle in order to ensure effective growth, delivery, and expansion of new products. The Head of Product Incubation reports directly to the … Read more
    • CONTACT CENTRE AND PAYMENT OPERATIONS SPECIALIST (CHINESE CORRIDOR)
      An opportunity has become available for a Contact Centre and Payment Operations Specialist to join our Operations team based in Cape Town. The purpose of this role is to prioritise all customer orders in the Chinese corridor and process the orders on the same day as per the company service level agreement. The Operations Specialist reports directly … Read more
    • HEAD OF SALES & OPERATIONS
      An exciting opportunity is available for a Head of Sales & Operations to join our team in Cape Town. The purpose of this role is to strategically manage the physical infrastructure operations and field sales across South Africa, Eswatini, Lesotho and Mozambique. The Head of Sales & Operations reports directly to the COO. This position … Read more
    • PAYMENT OPERATIONS SPECIALIST
      3 new opportunities are available for Payment Operations Specialists to join our Operations team based in Cape Town. The purpose of this role is to assist with and resolve all Pay-In and Pay-Out Payment related queries and technical issues on all integrations /products that affect remittance transaction completion. The Payment Operations Specialists reports directly to the Payment … Read more
    • RESEARCH ANALYST
      An opportunity has become available for a Research Analyst to join our Operations team based in Cape Town. The purpose of this role is to assist business to improve its customers experience and overcome operational hurdles by providing BI and data analysis support to the Customer Journey Team. This will be done by pairing research data with … Read more
    • CX IMPROVEMENT ASSOCIATE
      An exciting opportunity exists for a CX Improvement Associate to join our Operations team based in Cape Town. The main purpose of this role is to assist business to improve its customers experience and overcome operational hurdles using continuous improvement tools such as Lean, Six Sigma, Kaizen and PDCA, thereby enabling the business to increase its levels … Read more
    • UK COUNTRY MANAGER
      An awesome opportunity exists for a UK Country Manager to join our Operations team. This position is based in the UK. The purpose of this role is to manage the daily operations, staff, consultants and agents across the UK, and identify ways to expand and enhance the UK and EU business. The UK Country Manager reports to … Read more
    • SENIOR PROJECT ADMINISTRATOR
      We have an opportunity available for a Senior Project Administrator to join the operations team based in Cape Town. The purpose of this position is to manage a portfolio of projects as well as administrative activities for the projects department, such as creating project plans and process documents/flows etc. The Project Administrator reports directly to the Head … Read more

      No more jobs here.

      • RECONCILIATIONS ADMINISTRATOR
        An opportunity exists for a Reconciliations Administrator to join our company. This position will be based in Cape Town. The Reconciliations Administrator reports directly to the Senior Reconciliations Administrator with an indirect reporting to the Group Treasury Manager. The main purpose of this role is to reconcile partner accounts and ensure that … Read more

      No more jobs here.