1. Introduction 
    1. The Mukuru Zuku TV Competition (“the Competition”) is being run by Mukuru Money Transfer Limited  (Company Registration number 13982) (“Mukuru) between 22 September 2022 and ends on  31 October 2022 (“the Competition Period”) subject to these specific terms and conditions and the general terms and conditions for competitions which can be found at www.mukuru.com (“Competition Ts & Cs”).  
    2. By participating in the Competition, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs. 
    3. If you have any questions about the Competition Ts & Cs or the Competition itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00). 
  2. Competition Entry Requirements:
    1. To qualify to participate in the abovementioned Competition, you must: 
      1. be a registered Mukuru Customer residing in Malawi (as defined by Mukuru); 
      2. make a Zuku TV payment via the Mukuru Service as follows: 
        1. Open “Buy/Pay” on Mukuru Whatsapp 
        2. Select Zuku 
        3. Enter Zuku account number  
        4. Enter amount to pay 
        5. Confirm any applicable fees 
        6. Receive your payment order number and head to any Mukuru payment point to pay in cash 
        7. After payment is made at a Mukuru payment point, the Zuku account is updated and you are automatically entered into the competition 
      3. You must comply with these terms and conditions. 
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Competition. 
    3. Mukuru must process your personal information to validate your entry and if you are a winner, to make the Prize available to you. By entering the Competition, you consent to us processing your personal information for this purpose. If you do not consent, please do not enter the Competition. 
  3. The Reward 
    1. All Qualifying Participants will be entered into a random draw where ten (10) lucky winners will be drawn and will win a twelve month subscription to Zuku TV for whichever package they are currently subscribed to. 
    2. The winners will be contacted within two (2) weeks from the end of the Competition Period via telephone. 
    3. If Mukuru is unable to contact the winner after three (3) attempts, the winner will forfeit the prize and Mukuru will redraw a new winner. 
  4. General  
    1. Mukuru employees will not be allowed to enter the Competition.
    2. Qualifying Participants must be 18 years or older. 
    3. Qualifying Participants cannot win more than once 
    4. If for any reason, the Competition cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, we reserve the right to cancel, terminate, modify, suspend or cancel the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
    5. Mukuru may vary the terms of or cancel the Competition at any time. Mukuru may vary or cancel the Competition at any time without any liability to any person involved directly or indirectly in the Competition.  
    6. The prize is not transferrable for cash or otherwise.
    7. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Competition. 
    8. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights. 
    9. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Competition however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities  
    10. These Competition Terms and Conditions are governed by the laws of Malawi.