Terms & Conditions for the Order Discounts Campaign

  1. Introduction
    1. The Mukuru Order Discounts campaign (“the Campaign”) is being run by Mukuru Africa (Pty) Ltd (Company Registration number 2013/003424/07) (“Mukuru”) from 22 February 2021 to 30 March 2021 (“the Campaign Period”) subject to these specific terms and conditions and the general terms and conditions for Competitions and Campaigns which can be found at www.mukuru.com (“Campaign Ts & Cs”).
    2. By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Campaign Ts & Cs.
    3. If you have any questions about the Campaign Ts & Cs or the Campaign itself, please contact us by email at marketing@mukuru.com (weekdays during office hours 08h00 – 17h00).
  2. Campaign Entry Requirements:
    1. To qualify to participate in the Campaign, you must:
      1. be a Mukuru Customer;
      2. have been selected to participate in the Campaign through the receipt of a Campaign SMS on your phone;
      3. reside in South Africa; and
      4. send:
        1. a single transaction amount of R500 or more;
        2. using the Mukuru Service;
        3. from South Africa to another country that Mukuru operates in;
        4. during the Campaign Period (“Qualifying Transaction”).
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Campaign.
  3. The Campaign
    1. Each Qualifying Participant will see a R20 reduction in the transaction fees payable on the Qualifying Transaction.
    2. A Qualifying Participant can only participate in the Campaign once.
  4. General
    1. Participants must be 18 years or older.
    2. If for any reason, the Campaign cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign, we reserve the right to cancel, terminate, modify, suspend or cancel the Campaign and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
    3. Mukuru may vary the terms of or cancel the Campaign at any time. Mukuru may vary or cancel the Campaign at any time without any liability to any person involved directly or indirectly in the Campaign.
    4. The discounts set out in clause 3 are not transferable for cash or transferrable to other transactions.
    5. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Campaign.
    6. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    7. Mukuru will not assume any liability to any Participant in connection with or arising out of the Campaign (including the use of any product made available under the Campaign) however it is caused, including for any costs, expenses, damages and other liabilities.
    8. These Campaign Terms and Conditions are governed by the laws of South Africa.