The Mukuru Chinese Red Packet Campaign (“the Campaign”) is being run by Mukuru Africa (Pty) Ltd with registration number 2013/003424/07 (“Mukuru”) from 21 January – 16 February 2025 (“the Campaign Period”) subject to these specific terms and conditions and the general terms and conditions for Campaigns and Campaigns which can be found at www.mukuru.com (“Campaign T’s & C’s”).
By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Campaign T’s & C’s.
If you have any questions about the Campaign Ts & Cs or the Campaign itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
Campaign Entry Requirements:
In order to enter the Campaign, you must:
be a registered Mukuru Customer (as defined by Mukuru) in South Africa; and
send a minimum amount of R22 000 (in a single transaction) to China, using any Mukuru Money Transfer Service during the Campaign Period (“Minimum Transaction”)
Persons who fulfill the requirements of clause 2.1 above will be referred to as “Qualifying Entrants” for the purposes of the Campaign.
Mukuru processes your personal information when you use the Mukuru Service. Protecting your personal information is important to Mukuru and processing is done according to our Privacy Notice. When we run Campaigns and you qualify for a Prize, Mukuru will need to process your personal information for additional purposes. For example, your personal information may be used to validate your entry, make the reward available to you if you are a winner and potentially share your personal information with 3rd parties (including 3rd parties in other countries) who need to know. We will ensure those 3rd parties have adequate data protection safeguards in place. Mukuru also announces the winners on social media. If the Campaign includes Mukuru wanting to post photos of you as a Winner on social media, you will be asked if you agree thereto, and you have the right to refuse.
The Prize
A Qualifying Entrant will receive 1 (one) entry into the random draw for every Minimum Transaction sent under clause 2.1.
The Qualifying Entrants are entered into a random draw where they stand a chance to win R10 000 (ten thousand Rand) (“the Prize”).
Announcement of winners
The random draw will take place between 16 – 21 February 2025, and Winners will be announced on Mukuru’s social media platforms.
Mukuru will contact Winners telephonically on the number linked to the account that affected the Minimum Transaction after the random draw took place. If Mukuru is unable to reach a Winner within 48 hours of the first attempt to contact them telephonically, the Prize will be forfeited to a different Winner.
The Prize will be paid into the chosen bank account provided by the Winner. Proof of bank account, proof of entry, and identification may be required.
General
Mukuru employees and agents will not be allowed to enter the Campaign.
Qualifying Entrants must be 18 years or older.
The Prize cannot be exchanged for any other currency.
If for any reason, the Campaign cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign, we reserve the right to cancel, terminate, modify, suspend or cancel the Campaign and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
Mukuru may vary the terms of or cancel the Campaign at any time. Mukuru may vary or cancel the Campaign at any time without any liability to any person involved directly or indirectly in the Campaign.
Mukuru cannot be held liable for any loss, expense, or damage to any person participating in the Campaign.
A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Entrant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
Mukuru will not assume any liability to any participant, or Qualifying Entrant in connection with or arising out of the Campaign however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities
These Campaign Terms and Conditions are governed by the laws of South Africa.