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Terms & Conditions for MukuruPay x Kuuh Campaign

  1. Introduction
    1. The MukuruPay x Kuuh Campaign (“the Campaign”) is being run by Mukuru Africa (Pty) Ltd (Company Registration number 2013/003424/07) (“Mukuru) and Kuuh Internet Services Pty Ltd (“Kuuh”), with Registration number 2023/676383/07 from 12 July to 12 August 2024 (“the Campaign Period”) subject to these specific terms and conditions and the general terms and conditions for Campaigns and Campaigns which can be found at www.mukuru.com (“Campaign Ts & Cs”). 
    2. By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Campaign Ts & Cs.
    3. If you have any questions about the Campaign Ts & Cs or the Campaign itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Campaign Entry Requirements:
    1. To qualify to participate in the Campaign, you must:
      1. be a registered Mukuru Customer and living South Africa;
      2. stay in an area where Kuuh supplies fibre or broadband;
      3. have opted in for direct/indirect marketing from Mukuru;
      4. have received communication via WhatsApp that you qualify for a discount code on the Kuuh website;
      5. use the coupon code “MUKURU” when purchasing fibre broadband during the Campaign Period on the Kuuh website;
      6. comply with these terms and conditions.
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Campaign.
    3. Mukuru and Kuuh process your personal information when you use the Mukuru Service. Protecting your personal information is important to Mukuru and processing is done according to our Privacy Notice. When we run Campaigns and you qualify for a Prize, Mukuru will need to process your personal information for additional purposes.  For example, your personal information may be used to validate your entry, make the reward available to you if you are a winner and potentially share your personal information with 3rd parties (including 3rd parties in other countries) who need to know.  We will ensure those 3rd parties have adequate data protection safeguards in place. Mukuru also announces the winners on social media.   If the Campaign includes Mukuru or Kuuh wanting to post photos of you as a winner on social media, you will be asked if you agree thereto.
  3. The Prize
    1. All Qualifying Participants will each receive a discount code to the value of 20% (twenty percent) for a first-time purchase on the Kuuh website.
    2. The discount code will be sent after signing up to the Kuuh website.
    3. Discount codes will only be valid for the Campaign Period.
  4. General
    1. Qualifying Participants cannot win more than once and the Prize cannot be exchanged for anything else.
    2. It is a material term of this Campaign that Kuuh will be responsible for the issuing of discount codes which will be utilised by Mukuru customers. Mukuru shall take no liability in the event of a discount code being faulty or unavailable due to any neglect/intent by Kuuh during the issuing thereof.
    3. If for any reason, the Campaign cannot run as planned because of any technical failures, failures by Kuuh to issue the discount codes, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign, we reserve the right to cancel, terminate, modify, suspend or cancel the Campaign and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem. 
    4. Mukuru and Kuuh may vary the terms of or cancel the Campaign at any time. Mukuru may vary or cancel the Campaign at any time without any liability to any person involved directly or indirectly in the Campaign,in line with the reasoning stipulated under clause 4.2. 
    5. Mukuru and Kuuh cannot be held liable for any loss, expense, or damage to any person participating in the Campaign.
    6. A failure by Mukuru or Kuuh to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    7. Mukuru and Kuuh will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Campaign however it is caused, including for any costs, expenses, forfeited rewards, damages, and other liabilities 
    8. These Campaign Terms and Conditions are governed by the laws of South Africa.