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Terms & Conditions for the Mukuru Card Easter Incentive Campaign

  1. Introduction
    1. The Mukuru Card Easter Incentive Campaign (“the Campaign”) is run by Mukuru Africa (Pty) Ltd (Company Registration Number 2013/003424/07) (“Mukuru”) from 3 March 2025 to 21 April 2025 (“the Campaign Period”), subject to these specific terms and conditions (“Specific Ts & Cs”) and the general terms and conditions for competitions and campaigns found at www.mukuru.com (“General Campaign Ts & Cs”), together the “Campaign Ts and Cs”.
    2. By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Campaign Ts & Cs.
    3. If you have any questions about the Campaign Ts & Cs or the Campaign itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Campaign Entry Requirements: 
    1. To qualify to participate in the Campaign, you must:
      1. be a registered Mukuru customer in SA (as defined by Mukuru);
      2. successfully send R700 or more internationally during the Campaign Period; and
      3. successfully pay for their order using your Mukuru Card during the Campaign Period
    2. “Qualifying Participants” are those who fully satisfy the requirements set out in Clauses 2.1.
    3. Mukuru processes your personal information when you use the Mukuru service. Protecting your personal information is important to Mukuru and processing is done according to our Privacy Notice. When we run Campaigns and you qualify for a Reward, Mukuru will need to process your personal information for additional purposes.  For example, your personal information may be used to validate your entry, make the Reward benefit available to you if you are a winner and potentially share your personal information with 3rd parties (including 3rd parties in other countries) who need to know.  We will ensure those 3rd parties have adequate data protection safeguards in place. By taking part in this Campaign, you consent to Mukuru processing your personal information for the purposes of validating your entry, applying the Reward benefit, and making any related announcements regarding the Campaign.
  3. The Reward
    1. The Reward for this Campaign is a Samsung A06 cell phone (or a cell phone of similar value and functionality).
    2. 5 Winners will be chosen through conducting a random draw that’ll take place between 21 and 25 April 2025 and announced on or before 25 April 2025.
    3. Should Mukuru not be able to successfully contact a Winner within 48 hours of trying to do so, the Reward will be forfeited and the next Winner be contacted.
    4. The Reward will be couriered (at no cost to the Winner) to the address linked to their Mukuru account, alternatively, the preferred address they confirm telephonically.
    5. Winners need to present a valid form of identification when contacted to confirm the nature of the transaction referred to under clause 2.
  4. General 
    1. Mukuru reserves the right to cancel, suspend, or modify the Campaign at any time if technical failures, unauthorized intervention, or any other causes beyond its control affect the fairness, integrity, or proper conduct of the Campaign.
    2. The Reward is not transferable for cash or any other item, unless otherwise stated in the Campaign Ts and Cs or agreed in writing by Mukuru. Mukuru reserves the right to replace the Reward with a different Reward of similar value and functionality for whatever reason.
    3. Mukuru will not be liable for any costs, damages, or losses incurred by any participant or Winner in connection with this Campaign. The Reward is provided “as is,” without any warranties other than those given by the original issuer, Shoprite. Mukuru will take no responsibility for invalid or expired vouchers due to the negligence or fault of the Winner or original issuer.
    4. Failure by Mukuru to enforce any of the Campaign T’s and C’s does not constitute a waiver of those terms and does not give rise to any claim by any participant.
    5. The Campaign T’s and C’s are governed by the laws of South Africa. By entering and/or taking part in the Campaign, you agree to indemnify Mukuru against any claims or liabilities arising from your participation or acceptance of a Reward benefit or participation in the Campaign.
  5. Acceptance
    1. By participating in this Campaign, you acknowledge that you have read, understood, and agree to be bound by the Campaign Ts and Cs.