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Terms & Conditions for Mukuru Sports Airtime Rewards Campaign

  1. Introduction
    1. The Mukuru Sports Airtime Competition (“the Competition”) is being run by Mukuru Africa (Pty) Ltd (Company Registration number 2013/003424/07) (“Mukuru) during the period stipulated in the Competition advertising material(“the Competition Period”) subject to these specific terms and conditions and the general terms and conditions for competitions and Competitions which can be found at www.mukuru.com (“Competition Ts & Cs”).
    2. By participating in the Competition, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs.
    3. If you have any questions about the Competition Ts & Cs or the Competition itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Competition Entry Requirements:
    1. To qualify to participate in the Competition, you must:
      1. be a registered Mukuru Customer residing in South Africa, Zimbabwe, Zambia, United Kingdom, Lesotho, Malawi or Botswana (as defined by Mukuru);
      2. predict the applicable sporting score or the winning team by commenting on the applicable Mukuru Facebook post with your prediction, during the Competition Period (but at all times prior to the relevant soccer or cricket event being held);
      3. You must comply with these terms and conditions.
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Competition.
    3. Mukuru must process your personal information to validate your entry and if you are a winner, to make the Prize available to you. By entering the Competition, you consent to us processing your personal information for this purpose. If you do not consent, please do not enter the Competition.
  3. The Reward
    1. All Qualifying Participants of a particular Mukuru Facebook post who correctly predicted the score or the winning team (as applicable) will be entered into a random draw to win a once-off guaranteed amount of airtime. The guaranteed amount of airtime will be the amount stipulated in the Competition advertising material. If the amount stipulated in the Competition advertising material is in a foreign currency, Mukuru will use www.xe.com to convert the amount into the winners local currency on the date of transferring the prize to the winner.
    2. A maximum of ten (10) winners will be selected per applicable Mukuru Facebook post.
    3. Winners will be announced daily on Mukuru’s Facebook page.
    4. Winners will be required to contact Mukuru via Facebook Messenger or via Mukuru’s Call Centre in order to provide their mobile number and claim their prize.
    5. Winners will be required to contact Mukuru to claim their prize within 30 (thirty) days of date of being announced a winner on Facebook, failing which the prize will be forfeited.
    6. The airtime will be sent directly to the winner’s phone number (as supplied) no later than 7 (seven) working days after the winner has contacted Mukuru to claim the prize.
  4. General
    1. Mukuru employees will not be allowed to enter the Competition.
    2. Qualifying Participants must be 18 years or older.
    3. Qualifying Participants cannot win more than once.
    4. If for any reason, the Competition cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, we reserve the right to cancel, terminate, modify, suspend or cancel the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
    5. Mukuru may vary the terms of or cancel the Competition at any time. Mukuru may vary or cancel the Competition at any time without any liability to any person involved directly or indirectly in the Competition.
    6. The airtime reward is not transferrable for cash or otherwise.
    7. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Competition.
    8. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    9. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Competition however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities
    10. These Competition Terms and Conditions are governed by the laws of South Africa.