Details of repatriation:
HOW DO THE REMAINS TRAVEL?
The remains are transported by road or air. The mode of transportation is selected based on: distance, costs, and requirements of repatriation. Most of the fleet consists of temperature-controlled (cooled) Toyota Quantums or similar vehicles.
WHO IS THIS SERVICE FOR?
The person insured as well as the spouse and up to 4 children (as listed on the main policy).
WHERE DOES THIS SERVICE OCCUR?
Anywhere in Africa, primarily within the SADC region. This list of repatriation countries is subject to change as a result of political restrictions and/or sanctions imposed.
WHO MAY TRAVEL WITH THE DECEASED?
A maximum of one person is permitted to travel with the remains. However, loved ones can inquire whether a second person is permitted.