Let’s You and Your Loved Ones Rest Assured
With Mukuru Cover you can plan ahead for a dignified funeral and provide your family with peace of mind.
All Mukuru Funeral Cover policies have a cash payout, repatriation and assistance call lines, and have these added benefits:
- Accidental death benefit.
- Repatriation to their final resting place anywhere in Africa, of the person insured as well as the spouse and up to 4 children, as listed on the main policy.
- An option to add extended family (such as your mother, father, siblings or grandparents) on selected policies.
Valid claims are paid out within 48 hours of all documentation being submitted.
Mukuru Financial Services (Pty) Ltd is an authorised FSP (FSP 45517). Underwritten by Guardrisk Life Limited, a licensed life insurer in terms of the Insurance Act (FSP 76) and Administered by Siyavika Risk Solutions (Pty) Ltd (FSP 44999).
Mukuru Funeral Policies
Plan ahead for peace of mind and choose the Mukuru Funeral Policy Cover that best suits you, and the needs of your family.
We believe everyone matters, which is why Mukuru Funeral Cover will give you peace of mind knowing that your extended family members can also be covered.
[*All products are provided by Guardrisk except those marked with * which are provided by Europ Assist. Repatriation is a non-underwritten benefit.]
All cover plans are subject to a six (6) month waiting period in the case of natural death, Terms and Conditions apply.
Note: Disclosure of inaccurate information during the application process may inﬂuence your claim payout.
Exclusions: Suicide within the ﬁrst 12 months from the commencement date of cover.
For further information, contact us on 0860018555 or read more about our Mukuru Funeral Policies here: See Mukuru Funeral Policies.
For more information on the Mukuru Funeral Benefit, please click here: See Mukuru Funeral Benefit.
“Best decision I could have ever made”
I first got the Mukuru Card and loved it, but I was a bit skeptical about getting the Funeral Cover. It turns out that it was the best decision I could have ever made. When my husband suddenly passed away, I received the full pay-out and repatriation was offered – I was surprised! The pay-out was enough for the funeral arrangements and the service from Mukuru was great!
– Maluniya Zakeyo
“My main reason for taking the cover was for the repatriation benefit”
As a Mukuru customer, I trusted Mukuru when they told me about their Funeral Cover. My main reason for taking the cover was for the repatriation benefit, because it can get expensive. After the excellent service I received, I would definitely recommend Mukuru Funeral Cover to my friends and family.
– Sylvester Ngatipedze
“I received the full pay-out soon after submitting the documents”
Great customer service – Mukuru constantly followed up with me, they assisted me in completing and compiling the required documents and the consultant was very empathetic. I received the full pay-out soon after submitting the documents. I have referred a lot of my friends and family and will continue to do so.
– Macrina Chikwanha
How to Claim
Losing someone you love is never easy. With Mukuru Funeral Cover we make it easier for you to deal with all the necessary administration and paperwork by guiding you through the process, step-by-step.
- The beneficiary must complete and submit the claim form along with all necessary documentation
- The respective undertaker (Martin’s / Europ Assist) provides the following services:
- Parlour preparation of the body, which includes embalming and non-infectious injection
- Assist the bereaved family to obtain and process the necessary *repatriation documentation
- Mukuru will submit the claim and all relevant documentation to Siyavika
- The claim is then sent to Guardrisk for approval
*Repatriation begins as soon as the paperwork is submitted.
Note: Payout of a successful claim is made within 48 hours into the beneficiary’s valid South African Bank account. Alternatively, the beneficiary can instruct Mukuru to transfer the payout across the border (a remittance fee will be charged for this service).
Mukuru Funeral Cover is only available in South Africa.