Terms & Conditions for the Mukuru Shopping Discounts

  1. Introduction

    1.1. The Mukuru Shopping Discounts Promotion (“the Promotion”) is being run by Mukuru Africa (Pty) Ltd (Company Registration number 2013/003424/07) (“Mukuru”) from 3 August 2020 until discontinued by Mukuru (“the Promotion Period”) subject to these specific terms and conditions and the general terms and conditions for Competitions and Promotions which can be found at www.mukuru.com (“Promotion Ts & Cs”).
    1.2. By participating in the Promotion, you confirm that you have read and agree to be legally bound by the Promotion Ts & Cs.
    1.3. If you have any questions about the Promotion Ts & Cs or the Promotion itself, please contact us by email at marketing@mukuru.com (weekdays during office hours 08h00 – 17h00).

  2. Promotion Entry Requirements:
    2.1. To enter the Promotion, you must:
    2.1.1. be a Mukuru Customer;
    2.1.2. reside in South Africa; and
    2.1.3. create and pay for your Mukuru order.
    2.2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Participants” for the purposes of the Promotion.

  3. The Promotion 3.1. Mukuru is incentivising its SA Mukuru Customers every time they pay for their Mukuru order by providing them access to discount codes.

  4. Discount codes
    4.1. Where to find your discount codes
    4.1.1. If you qualify as a Participant then:
    4.1.1.1. you will receive an SMS immediately after you have paid for your order, with directions on how to access the discount codes (shown as a 16 digit wicode).
    4.1.1.2. You will need to go onto Mukuru’s Whatsapp platform (+27860018555) or USSD platform (130567#) after you have paid for your order and select ‘’Shopping Discounts’’ on the main menu. Follow the prompts to get your discounts and view the product selection.
    4.2. Where to use your discount codes
    4.2.1. Discount codes are valid at all Shoprite, Shoprite Hyper, Checkers and Checkers Hyper stores within South Africa only.
    4.3. Use of the discount codes
    4.3.1. Discount codes are for the Participant only and may not be shared with any other person for any reason.
    4.3.2. Discount codes are only valid for 30 (thirty) days from the time you pay for your order.
    4.3.3. To qualify for discount codes every month, a new Mukuru order (as per clause 2.1) must be created and paid for each month (so every 30 days).
    4.3.4. With one discount code, customers can purchase a max quantity of 5 items of the same product.
    4.3.5. Participants may generate new discount codes only if they are still within the 30-day validity period.
    4.3.6. The discounts are only valid for the list of products selected and communicated by Mukuru.

  5. General
    5.1. Participants must be 18 years or older.
    5.2. If for any reason, the Promotion cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Promotion, we reserve the right to cancel, terminate, modify, suspend or cancel the Promotion and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
    5.3. Mukuru may vary the terms of or cancel the Promotion at any time. Mukuru may vary or cancel the Promotion at any time without any liability to any person involved directly or indirectly in the Promotion.
    5.4. The discount codes are not transferable for cash.
    5.5. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Promotion.
    5.6. Mukuru cannot be held liable for a change in the type or brand of products available under the Promotion or for limited availability any specific product.
    5.7. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    5.8. Mukuru will not assume any liability to any Participant in connection with or arising out of the Promotion (including the use of any product made available under the Promotion) however it is caused, including for any costs, expenses, damages and other liabilities.
    5.9. These Promotion Terms and Conditions are governed by the laws of South Africa.