Terms & Conditions for Mukuru Naira Send and Win Competition

  1. Introduction
    1. The Mukuru  Naira Send and Win Competition (“the Competition”) is being run by Mukuru Africa (Pty) Ltd (Company Registration number 2013/003424/07) (“Mukuru”) from  19 June 2023 to 14 July 2023 (“the Competition Period”) subject to these specific terms and conditions and the general terms and conditions for competitions and Competitions which can be found at www.mukuru.com (“Competition Ts & Cs”). 
    2. By participating in the Competition, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs.
    3. If you have any questions about the Competition Ts & Cs or the Competition itself, please contact us by email at ma[email protected] (weekdays during office hours 08h00 – 17h00).
  2. Competition Entry Requirements: 
    1. To qualify to participate in the Competition, you must:
      1. be a registered Mukuru customer; and
      2. during the Competition Period, send any amount of money from South Africa to Nigeria in Naira, for the very first time, using the Mukuru service; and
      3. You agree to comply with these terms and conditions.
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Competition.
    3. Mukuru must process your personal information to validate your entry and if you are a winner, to make the Prize available to you. By entering the Competition, you consent to us processing your personal information for this purpose. If you do not consent, please do not enter the Competition.
  3. The Reward
    1. All Qualifying Participants per week will together be entered into a random weekly draw where 3 (three) winners will be drawn who will each win back the amount of money they sent to Nigeria (as detailed in clause 2.1.2) up to the value of R1000 (One thousand Rand). There will thus be a total of 12 (twelve) winners during the Competition Period.
    2. The winners of the prizes set out in 3.1 will be contacted telephonically and may also be announced on social media. If Mukuru is unable to contact the winner within 3 (three) attempts or the winner does not supply valid banking details within 7 days of being contacted, then the prize will be forfeited.
    3. The prize will be paid into the nominated bank account within fourteen (14) working days from the date that Mukuru receives the required payment details from the winner.
  4. General 
    1. Mukuru employees and agents will not be allowed to enter the Competition. 
    2. Qualifying Participants must be 18 years or older.
    3. Qualifying Participants cannot win more than once during the Competition Period.
    4. If for any reason, the Competition cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, we reserve the right to cancel, terminate, modify, suspend or cancel the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem. 
    5. Mukuru may vary the terms of or cancel the Competition at any time. Mukuru may vary or cancel the Competition at any time without any liability to any person involved directly or indirectly in the Competition. 
    6. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Competition or as a result of using a prize. 
    7. Mukuru cannot be held liable for any faults or malfunction of the prize as a product and any warranties are solely with the manufacturer of the product.
    8. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    9. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Competition or a prize however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities 
    10. These Competition Terms and Conditions are governed by the laws of South Africa.