Terms & Conditions for the Mukuru Tiktok Mandela’s Legacy Video Competition

  1. Introduction
    1. The Mukuru Tiktok Mandela’s Legacy Video Competition (“the Competition”) is being run by Mukuru Africa (Pty) Ltd (Company Registration number 2013/003424/07) (“Mukuru”) from 18 July 2023 until 21 July 2023 (“the Competition Period”) subject to these specific terms and conditions and the general terms and conditions for Competitions which can be found at www.mukuru.com (“Competition Ts & Cs”).  
    2. By entering the Competition, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs.
    3. If you have any questions about the Competition Ts & Cs or the Competition itself, please contact us at ma[email protected] (weekdays during office hours 08h00 – 17h00).
  2. Competition Information and Conditions: 
    1. You must reside in South Africa;
    2. In order to enter the Competition you must, during the Competition Period, create a short Tiktok video showcasing how you are spending your 67 minutes of kindness on Mandela Day, using Mandela’s quote as the background audio. 
    3. You must use the hashtags:
      1. #MukuruLivingMandela’sLegacy, 
      2. #MandelaDay, and
      3. #67minutes, and 
      4. tag Mukuru in your video. 
    4. You must share your video link in the comments of the Mukuru competition post on TikTok. Mukuru will share which sound/Quote you should use in the competition announcement post.
    5. Entrants who fulfil the requirements of clause 2.1 -2.3 above will be referred to as “Qualifying Participants” for the purposes of the Competition.
  3. The drawing and the Reward
    1. Mukuru will draw the 10 (ten) finalists who have the most likes and/or shares on their comment.
    2. The finalists will be entered into a random draw where 4 (four) finalists will win R250 (two hundred and fifty rand) worth of airtime on their phone.
    3. Winners will be drawn and announced via social media on the 25th of July 2023.
    4. A winner must direct message Mukuru via Tiktok and supply their telephone number to enable Mukuru to transfer the airtime.
  4. Collecting your Reward
    1. The Reward will be sent directly to the winner’s cell phone within three business days of receipt of the telephone number from the winner.  
    2. In order to receive your Reward:
    3. Your cell number must be with a South African mobile operator; and
    4. You must have a pay-as-you-go line or top-up contract with your mobile service operator.  
    5. Mukuru cannot be held liable for any failure to deliver the airtime which is attributable to technical failures outside of Mukuru’s control or because of a Qualifying Participant’s Mobile Operating Network rejecting the airtime load as a result of the Qualifying Participant’s particular mobile plan (for example an annual contract plan).
    6. If airtime is not received, a Qualifying Participant can send an email to m[email protected] but Mukuru cannot guarantee that airtime will be successfully loaded where there are factors outside of Mukuru’s control (such as a load rejection by a third party Mobile Operator).
    7. If the Reward cannot be transferred to a Qualifying Participant within 7 (seven) days because the Qualifying Participant does not meet the requirements of clause 4.2 above, or the winner does not contact Mukuru via Tiktok within 7 days of the winners being announced on social media then the Reward will be forfeited. 
  5. General 
    1. Please Note:  Mukuru may end this Competition or vary the terms of this Competition at any time without any liability to any person involved directly or indirectly in the Competition. 
    2. Mukuru employees will not be allowed to enter the Competition. 
    3. If for any reason, the Competition cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, we reserve the right to cancel, terminate, modify, suspend or cancel the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem. 
    4. The Reward is not transferable for cash or otherwise.
    5. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Competition.
    6. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    7. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Competition however it is caused, including for any costs, expenses, forfeited rewards, prizes, damages and other liabilities 
    8. These Competition Terms and Conditions are governed by the laws of South Africa.