Terms & Conditions for the Ozow Payment Competition

  1. Introduction
    1. The Ozow Payment Competition (“the Competition”) is being run by Mukuru Africa (Pty) Ltd with registration number 2013/003424/07 (“Mukuru”) and Ozow (Pty) Ltd with registration number 2013/214663/07 (“Ozow”) from 15 March 2021  to 31 March 2021 (“the Competition Period”) subject to these specific terms and conditions and the general terms and conditions for competitions and competitions which can be found at www.mukuru.com (“Competition Ts & Cs”).
    2. By participating in the Competition, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs.
    3. If you have any questions about the Competition Ts & Cs or the Competition itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Competition Entry Requirements:
    1. In order to enter the Competition, you must:
      1. be a registered South African Mukuru Customer; and
      2. pay for your Mukuru order on the Mukuru app using Ozow Instant EFT during the Competition Period.
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Competition.
  3. Winner selection and prizes
    1. One winner, who will be randomly selected from the Qualifying Participants during the Competition Period, will win a 64GB IPhone 12 mini (“the Prize”). The  Prize  does  not  include  sim  cards,  cellular  contracts,  data  or  airtime.
    2. The winner will be announced on 1 April 2021.
    3. Mukuru and Ozow must process your personal information to validate your entry and if you are a winner, to make the Prize available to you. By entering the Competition, you consent to us processing your personal information for this purpose. If you do not consent, please do not enter the Competition.
    4. If the winner agrees to it, Mukuru may publish their name and/or  photo  in  Mukuru’s  internal  or  external  advertising  or  promotional  material.  Mukuru  will  determine  the  nature  and  distribution of these materials. If a winner does not consent to the publication of their name and/or photo, the winner will still receive the Prize.
  4. Announcement of winners
    1. The winner will be contacted telephonically (if available) and will be announced on Mukuru’s social media platforms;
    2. If Mukuru is unable to contact you and get your details within 4 (four) days, then the Prize will be forfeited.
  5. Collection of prizes
    1. The Prize will be supplied and delivered to the winner by Ozow. All risks and ownership of the Prize shall pass to the winner on delivery thereof.
    2. The winner herewith understands and agrees that Ozow will be solely liable to the winner to supply and deliver the Prize and Mukuru cannot be held liable for the supply and delivery of the Prize in any way.
    3. The winner herewith understands and agrees that Ozow will assist the winner in respect of any queries and/or claims with regards to the Prize by the winner (for example claims of defect, repair, warranty queries and the like) and the winner cannot hold Mukuru liable in this regard or for any claim in relation to the Prize in general. It must be understood that the resolution of such queries and claims are ultimately the responsibility of the relevant IPhone service provider/manufacturer.
  6. General
    1. Mukuru and Ozow employees, directors, agents, contractors, consultants will not be allowed to enter the competition. 
    2. Qualifying Entrants must reside in South Africa and be 18 years or older.
    3. If for any reason, the Competition cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, Mukuru and Ozow reserve the right to cancel, terminate, modify, suspend or cancel the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
    4. Mukuru and Ozow may vary the terms of or cancel the Competition at any time. Mukuru and Ozow may vary or cancel the Competition at any time without any liability to any person involved directly or indirectly in the Competition.
    5. The Prize is not transferrable for cash or other.
    6. Mukuru and Ozow cannot be held liable for any loss, expense or damage to any person participating in the Competition.
    7. Neither Mukuru nor Ozow nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating and/or prize redemption process of the Competition.
    8. A failure by Mukuru and Ozow to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Entrant. If Mukuru and Ozow do not enforce a provision, this will not mean that Mukuru and Ozow have given up on or lost any rights.
    9. Mukuru and Ozow will not assume any liability to any participant, or Qualifying Entrant in connection with or arising out of the Competition or Prize however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities.
    10. These Competition Terms and Conditions are governed by the laws of South Africa.