1. Introduction

1. 1 The Mukuru Order Bonus Campaign (“the Campaign”) is being run by Remitix Limited (Company Registration number 5270734) trading as Mukuru (“Mukuru”) from 17 May 2021 to 17 June 2021 (“the Campaign Period”) subject to these specific terms and conditions and the general terms and conditions for Campaigns which can be found at https://www.mukuru.com (“Competition Ts & Cs”).

1.2 By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Campaign Ts & Cs.

1.3 If you have any questions about the Competition Ts & Cs or the Competition itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).

2. Campaign Entry Requirements:

2.1 To qualify to participate in the Campaign, you must:

2.1.1 be a registered United Kingdom Mukuru Customer (as defined by Mukuru);

2.1.2 be a Mukuru Customer sending money for the first time using the Mukuru Service;

2.1.3 using the Mukuru Service, send (from the United Kingdom) a minimum of  £50 to a recipient located in Zimbabwe, Malawi, or South Africa, during the Campaign Period.

2.1.4 abide by all applicable Ts & Cs.

2.2 Mukuru must process your personal information to validate your entry. By entering the Campaign, you consent to us processing your personal information for this purpose. If you do not consent, please do not enter the Campaign.

2.3 Participants who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Campaign.

3. The Reward

3.1 The recipient of a Qualifying Participant’s order will receive a cash bonus in their local currency, equal to £10 (“the Cash Bonus”).

3.2 The Cash Bonus will only be paid out in cash, in a recipient’s local currency. The Cash Bonus was converted into the below local currency amounts on 6 May 2021 using ww.xe.com and clauses 3.2.1 to 3.2.3 represent the amounts in local currency that will be paid out to recipients:

3.2.1 A recipient located in South Africa will receive an amount of R200 (Two Hundred Rand), payable in cash upon collection of the order;

3.2.2 A recipient located in Malawi will receive MK11000 (Eleven Thousand Malawian Kwacha) payable in cash upon collection of the order;

3.2.3 A recipient located in Zimbabwe will receive $15 (Fifteen US Dollars) payable in cash upon collection of the order.

3.3 The Cash Bonus is conditional upon the recipient collecting their order from any Mukuru authorized payout point, in cash, on or before 30 June 2021. Any orders collected after 30 June 2021 will automatically forfeit the Cash Bonus.

3.4 The Cash Bonus is conditional upon the recipient collecting their order in cash – a recipient who receives their order into a digital wallet will not be eligible to receive a Cash Bonus.

4. General

4.1 Mukuru employees will not be allowed to enter the Campaign.

4.2 Qualifying Participants must be 18 years or older.

4.3 If for any reason, the Campaign cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign, we reserve the right to cancel, terminate, modify, suspend or cancel the Campaign and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.

4.4 The Cash Bonus is not transferable.

4.5 Mukuru may vary the terms of or cancel the Campaign at any time – without any liability to any person involved directly or indirectly in the Campaign.

4.6 Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Campaign.

4.7 A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.

4.8 Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Campaign however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities.

4.9 These Campaign Terms and Conditions are governed by the laws of England.