Terms & Conditions for the Thank You Treat Campaign

  1.     Introduction
    1. The Thank You Treat Campaign (“the Campaign”) is being run by Remitix Limited (Company Registration number 5270734) trading as Mukuru (“Mukuru”) on 5 November 2019 only (“the Campaign Period”) subject to these specific terms and conditions and the general terms and conditions for Competitions which can be found at www.remitix.com (“Competition Ts & Cs”)  https://www.mukuru.com/en-uk/Competition-terms-conditions/ 
    2. By participating in the Campaign, you confirm that you have read and agree to be legally bound by these terms as well as the Competition Ts & Cs (as may be applicable).
    3. If you have any questions about the T’s & Cs or the Campaign itself, please contact us at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Campaign Participation Requirements: 
    1. To qualify to participate in the Campaign you:
      1. must be a registered United Kingdom Mukuru Customer (as defined by Mukuru);
      2. must send money, using the Mukuru Service, from the United Kingdom or European Union to Zimbabwe, South Africa and/or Malawi only, during the Campaign Period; and
      3. abide by all applicable Ts & Cs.
    2. Mukuru Customers who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Campaign.
  3. The Campaign  
    1. Each Qualifying Participant will see a 50% (fifty percent) reduction in transaction fees on Tuesday, 5 November 2019, in respect of money sent by the Qualifying Participant, using the Mukuru Service, from the United Kingdom or European Union to any of the following countries during the Campaign Period:
      1. South Africa;
      2. Zimbabwe; and
      3. Malawi.
  4. General 
    1. Mukuru employees will not be allowed to enter the Campaign. 
    2. If for any reason, the Campaign cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign, we reserve the right to cancel, terminate, modify, suspend or cancel the Campaign and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem. 
    3. Mukuru may vary the terms of or cancel the Campaign at any time. Mukuru may vary or cancel the Campaign at any time without any liability to any person involved directly or indirectly in the Campaign. 
    4. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Campaign.
    5. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    6. Mukuru will not assume any liability to any participant or Qualifying Participant in connection with or arising out of the Campaign however it is caused, including for any costs, expenses, damages and other liabilities 
    7. These Campaign Terms and Conditions are governed by and determined in accordance with the laws of England.