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Terms and Conditions for Mukuru Mini Moo Competition

  1. Introduction
    1. The Mukuru Mini Moo Competition (“the Competition”) is being run by Remitix Limited, a private company incorporated under the laws of England with Registration Number 052707834, having its registered office at 12 Old Mills Industrial Estate, Paulton, Bristol, BS39 7SU, England, United Kingdom. Remitix Limited is a regulated Authorised Payment Institution registered with the Financial Conduct Authority in the United Kingdom (Registration Number 576623).  
    2. The Mukuru Service was created to assist individuals such as yourself to send money to and receive money from family and friends around the world.  It is operated by Remitix Limited in many countries around the world under the trading name of Mukuru, with the assistance of Remitix’s Affiliates.
    3. A Remitix Affiliate is a subsidiary or a holding company of Remitix Limited or any subsidiary of a holding company of Remitix Limited from time to time which is contracted to register new customers as users of the Mukuru Service and/or create orders for money transfer transactions for senders and/or accept payment in settlement of created orders from senders and/or pay out remittances to recipients on behalf of Remitix Limited. 
    4. Every time you enter a competition/promotional offer conducted or promoted by Remitix Limited and/or a Remitix Affiliate and/or create orders for money transfer transactions and/or accept payment in settlement of created orders and/or pay out money transfer transactions on behalf of Remitix Limited, you agree to be bound by the standard terms and conditions which can be found at https://www.mukuru.com/sa/general-terms-conditions-mukuru-competitions/, as well as any other terms and conditions that apply specifically to the competition that you are entering.
    5. In the event of a conflict between the standard terms and conditions and any specific terms and conditions, the provisions of the specific terms and conditions will apply.
  2. Specific Terms and Conditions – Mini Moo Competition 
    1. Over and above the General Terms and Conditions for Competitions you agree to be bound by these specific terms and conditions which apply to the Competition (“the Specific Terms”). 
    2. The Competition will run from 23 August 2019 to 17 September 2019 (“the Competition Period”) subject to these Specific Terms and the General Terms and Conditions found at www.mukuru.com (“the Competition T’s & C’s”).  
    3. By entering the Competition, you confirm that you have read and agree to be legally bound by the Competition T’s & C’s. If you have any questions about the Competition T’s & C’s or the Competition itself, please contact us at marketing@mukuru.com (weekdays during office hours 08h00 – 17h00) South African time. 
  3. Competition Entry Requirements
    1. If you are above the age of 18 years old, legally resident in the United Kingdom (“UK”), registered as a Mukuru customer and you send cash to Zimbabwe using the Mukuru Service during the Competition Period (“a Qualifying Sender”); and/or
      1. if you are above 18 years old and a registered Mukuru customer who receives cash in Zimbabwe during the Competition Period sent by a Qualifying Sender (“a Qualifying Recipient”); and  
      2. if you are a Qualifying Sender or a Qualifying Recipient and you share the Mukuru UK Facebook page Competition post located at https://www.facebook.com/MukuruUK/ during the Competition Period,  
      3. you will automatically be entered into the Competition and be eligible to become either a winning sender or a winning recipient as applicable (“a Competition Entrant”).  
    2. For the sake of clarity, the winning sender will have sent money using the Mukuru Service, from the UK to Zimbabwe and shared the Mukuru UK Facebook page Competition post during the Competition Period.
    3. The winning recipient will be resident in Zimbabwe, will have shared the Mukuru UK Facebook page competition post during the Competition Period and will have received money from the winning sender. 
  4. Competition Draw / Winner Selection 
    1. The personal details of the Qualifying Entrants, including their name, contact number and identity or passport number as reflected on the Mukuru system will automatically be entered into a database, operated and controlled by Mukuru’s business intelligence department.  
    2. A digital application will be programmed to automatically generate the winning sender and winning recipient (“collectively the Winners”) through a random selection from the database of Qualifying Senders and Qualifying Recipients and this process will be followed by a manual cross-check of the Facebook sharing element of the Competition in order to determine the Winners. This random selection and cross-checking (“the Competition Draw”) will take place on the 19th of September 2019 and will be moderated by an independent third-party auditor. 
    3. The Winners will be contacted telephonically by Mukuru personnel. If the Winners are not contactable telephonically, then Mukuru personnel will contact the Winners via text, WhatsApp or e-mail. Winners should make sure to return any calls to Mukuru from a number which is visible and not “withheld” or “private”. 
    4. If Mukuru does not receive a response from the Winners within 7 days of the Competition Draw, then another selection with the same Competition Draw mechanics may take place.  
    5. Mukuru reserves the right to award prizes unclaimed after the 7-day period or not to award them at all and its decision in this regard is final and binding. 
  5. The Prize for the Winning Sender  
    1. The winning sender will receive a 360° travel gift card for lastminute.com to the value of GBP500. 
    2. The travel gift card will be delivered to the winning sender by post to the address provided to Mukuru upon registration as a Mukuru customer unless the winning recipient notifies Mukuru of a change in his/her address and Mukuru acknowledges receipt of this change / updated address. 
    3. The lastminute.com travel gift card is a non-refundable voucher that cannot be cashed in but must be used to book either flights, a hotel stay, or a flight and hotel package according to the options offered from time to time by lastminute.com.
    4. The voucher itself is valid for 6 months from the time that it is sent to the winning sender by Mukuru (i.e. September 2019) and must be redeemed on the lastminute.com website within 6 months. The travel may be scheduled for a date within 12 months of the voucher validity period. This means that the winning sender must redeem the voucher and book his/her package by March 2020 but the dates for the travel / package must be before the end of September 2020.  
    5. All other terms and conditions applicable to the use of lastminute.com products are applicable and must be read in conjunction with these Competition Terms and Conditions. The winning sender is obliged to familiarize himself/ herself with the terms of use for the travel gift card.  Information on the lastminute.com travel gift card can be found at: https://travelgiftcard.lastminute.com/product/gift_cards/https://www.lastminute.com/en/holiday-vouchers/gif-card business.html?_ga=2.40704738.1316316602.1565862365-328296609.1565862365
    6. Mukuru accepts no liability or responsibility whatsoever for the suitability or merchantability of the  travel gift card and is in no way affiliated with the business of or products offered by lastminute.com. 
  6. The Prize for the Winning Recipient 
    1. The winning recipient will receive a voucher from TRVL2000 for hotel accommodation for 2 people for 2 nights at Trout Beck Resort which includes breakfast, lunch and dinner to the value of 400USD at corresponding RTGS value at the time of the voucher being issued. 
    2. The winning recipient will receive a TRVL2000 voucher code from Mukuru and he/she must then contact Trout Beck Resort directly to arrange his/her stay.
    3. The voucher needs to be used within 2 months of the date of issue.
    4. All terms and conditions of use applicable to the TRVL2000 products and services apply and the winning recipient is obliged to familiarize him/herself with these terms by visiting the Travel 2000 website at http://www.trvl2000.co.zw/
    5. Mukuru accepts no liability or responsibility whatsoever for the suitability or merchantability of the TRVL2000 Voucher and is in no way affiliated with TRVL2000 or the Trout Beck Resort.   
    6. The winning recipient will also receive a cash remittance of 100USD which can be used at his/her discretion. The winning recipient will be able to collect his/her cash remittance from any Mukuru orange booth cash collection point in Zimbabwe.
  7. Copyright 
    1. All rights in the name and title of the Competition and the format rights for the Competition are the sole property of Mukuru and we may exploit the same at our absolute discretion.
    2. All Competition Entrants agree;
      1. to assign to Mukuru all rights (including present and future copyrights) in their entry and their publicity materials in all media (including, without limitation, the internet) whether in existence now or created in the future;
      2. not to assert any moral rights in respect of their entry and any publicity materials (wherever and whenever such rights are recognised) against Mukuru, its assigns, licensees and successors in title.
  8. General
    1. Mukuru employees will not be entered into the Competition.
    2. If for any reason, the Competition is not capable of running as planned as a result of any (including but not limited to) technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of a Competition, we reserve the right to cancel, terminate, modify or suspend the Competition and/or any draw/s or judging related to the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
    3. Mukuru may vary the terms of, or terminate the Competition at any time in its absolute discretion. Termination or variation of the Competition is without liability to any participant. Mukuru will not award the prize if the Competition is terminated.
    4. Mukuru cannot be held liable for any loss or damage that may occur from any person’s participation in the Competition.
    5. A failure by us to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Competition Entrant or prize winner, nor shall it be deemed to be a waiver of any of our rights. 
    6. To the fullest extent permitted by law, Mukuru will not assume any liability to any entrant or prize winner in connection with or arising out of the Competition howsoever caused, including for any costs, expenses, forfeited prizes, damages and other liabilities and this applies in respect of any prize provided by a third party provider. 
    7. These Specific Terms are to be construed in accordance with the laws of England.