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Terms & Conditions for the Uganda First Time Senders Campaign

  1. Introduction
    1. The Uganda First Time Senders Campaign (“the Campaign”) is being run by Mukuru Money Transfer  Ltd with registration number 200565  (“Mukuru”) between 1 July – 31 August 2024 (“the Campaign Period”) subject to these specific terms and conditions and the general terms and conditions for Campaigns and Campaigns which can be found at www.mukuru.com (“Campaign Ts & Cs”).  
    2. By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Campaign Ts & Cs.
    3. If you have any questions about the Campaign Ts & Cs or the Campaign itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Campaign Entry Requirements:
    1. To qualify to participate in the Campaign, you must:
      1. be a registered Mukuru Customer in Uganda (as defined by Mukuru);
      2. never sent an order via any Mukuru platform before the Campaign Period;
      3. send money from Uganda within the Campaign Period via an International Money Transfer; (“IMT”)
      4. You must comply with these terms and conditions.
    2. Persons who fulfill the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the Campaign.
    3. Mukuru must process your personal information to validate your entry and if you are a Winner, to make the reward available to you. By entering the Campaign, you consent to us processing your personal information for this purpose. If you do not consent, please do not enter the Campaign.
  3. The Reward
    1. All Qualifying Participants will qualify to pay zero transaction fees on their first send (“the Reward”);
    2. Winners will only receive the Reward for their first IMT send and this will not apply to any furthers sends during or after the Campaign Period;
    3. The Reward will be activated upon the Qualifying Participant’s first IMT order creation
    4. Winners will not be announced or contacted.
  4. General
    1. Mukuru employees and agents will not be allowed to enter the Campaign. 
    2. Qualifying Participants must be 18 years or older.
    3. If for any reason, the Campaign cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign, we reserve the right to cancel, terminate, modify, suspend or cancel the Campaign and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem. 
    4. Mukuru may vary the terms of or cancel the Campaign at any time. Mukuru may vary or cancel the Campaign at any time without any liability to any person involved directly or indirectly in the Campaign. 
    5. The Reward is not transferrable to any other method of payment or type of Reward. 
    6. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Campaign. Mukuru does not endorse the Reward and the Reward is made available “as is”. Any warranties available in respect of the Reward will be those made available by the manufacturer and Mukuru makes no warranties as to merchantability, functionality, fit-for-purpose or quality.
    7. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    8. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Campaign however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities 
    9. These Campaign Terms and Conditions are governed by the laws of Uganda.