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Terms & Conditions for the Face of Mukuru Talent Search Campaign

  1. Introduction
    1. The  Face of Mukuru Talent Search Campaign (“the Campaign”) is being run by Send Money Home Private Limited  (Company Registration number 1446/2012 ) (“Mukuru”) from  1 February 2024 – 31 March 2024 (“the Campaign Period”) subject to these specific terms and conditions and the general terms and conditions for Campaigns which can be found at www.mukuru.com (“Campaign Ts & Cs”). 
    2. By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Campaign Ts & Cs.
    3. If you have any questions about the Campaign Ts & Cs or the Campaign itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Campaign Entry Requirements:
    1. To qualify to participate in the Campaign, you must:
      1. be a resident of and residing in Zimbabwe;
      2. complete all the required fields on the application form online;
      3. be able to travel within Zimbabwe if required;
      4. Enter one of the following categories and comply with the requirements of each (only one entry per category allowed):
      5. Zimbabwe in all its beauty (“Category 1”)
        1. share a selfie(s) of yourself in clear JPG format on the Mukuru Website(https://www.mukuru.com/zw/campaign/face-of-mukuru-talent-search-campaign/during the Campaign Period in accordance with the requirements as per the application form;
        2. selfies should only include a photo of the participant, no 3rd parties should be present in the selfie;
        3. share the link(s) to all your social media profiles on the Mukuru Websitehttps://www.mukuru.com/zw/campaign/face-of-mukuru-talent-search-campaign/ during the Campaign Period. This is optional and not inherently required from participants.
      6. Everyday Hero (“Category 2”)
        1. share a selfie(s) of yourself in clear JPG format on the Mukuru Website (insert link) during the Campaign Period in accordance with the requirements as per the application form;
        2. share the link(s) to all your social media profiles on the Mukuru Website (insert link) during the Campaign Period. This is optional and not inherently required.
      7. Video Content Creators (“Category 3”)
        1. share a video of yourself in MP4 format on the Mukuru Website (insert link) during the Campaign Period in accordance with the requirements as per the application form;
        2. share the link(s) to all your social media profiles on the Mukuru Website (insert link) during the Campaign Period. This is optional and not inherently required.
      8. You agree to comply with these terms and conditions.
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Campaign.
    3. Mukuru processes your personal information when you use the Mukuru Service. Protecting your personal information is important to Mukuru and processing is done according to our Privacy Notice. When we run competitions and you qualify for a Offer, Mukuru will need to process your personal information for additional purposes.  For example, your personal information may be used to validate your entry, make the reward available to you if you are a winner and potentially share your personal information with 3rd parties (including 3rd parties in other countries) who need to know.  We will ensure those 3rd parties have adequate data protection safeguards in place. Mukuru also announces the winners on social media.   If the Competition includes Mukuru wanting to post photos of you as a winner on social media, you will be asked if you agree thereto. 
    4. Any content submitted through this Campaign that contains the images or videos of third parties you expressly warrant that you have obtained permission from such third parties (or, if under age, their legal guardians) that you may use such content for purpose of applying for the Campaign and you indemnify Mukuru against any claims by such third parties in this regard. If you do not consent to clauses 2.3-2.5, please do not enter the Campaign. Content will be treated in accordance with clause 4.5.1
  3. The Offer
    1. Selfies and videos across all 3 categories will be processed and judged by a Mukuru Panel, and 1 (one) Winner will be announced in each of the 3 categories and posted on the local Mukuru Facebook Page during April 2024.
    2. Winners will be required to enter into an agreement with Mukuru to attend a photoshoot within a 6 (six) month period after the announcement of the Winners takes place.
    3. The Offer will be subject to successful contracting and should any Winner refuse to accept the terms of the written agreement, Mukuru may decide to allocate the Offer to someone else.
    4. Winners will be afforded a service fee as part of the agreement, subject to the conditions being met within the agreement and the absolute discretion of Mukuru.
    5. Should Winners be required to travel to attend a photoshoot, reasonable travel and accommodation expenses will be covered by Mukuru, subject to successful contracting.
    6. Mukuru will contact the Winners telephonically within 2 (two) weeks after the Winners are announced.
    7. If Mukuru is unable to contact the winner telephonically after 7 (seven) days of attempting to do so, then the Offer will be forfeited and the next person will be contacted.
  4. General
    1. Mukuru agents and employees will not be allowed to enter the Campaign. 
    2. Qualifying Participants must be 18 years or older.
    3. No nudity or inappropriate content will be accepted or condoned. All participating content that reflects any of the aforementioned will automatically be disqualified and removed.
    4. Qualifying Participants cannot win more than once during the Campaign Period.
    5. Photos and videos submitted by Qualifying Participants will be stored by Mukuru in accordance with the following timelines and thereafter deleted permanently from all storage and platforms:
      1. Photos and videos from Qualifying Participants will be stored for a period not exceeding 1 year for purposes of potential future engagements. During this period, no photos or videos will be shared with the public or any 3rd party and will solely be for internal use in deciding potential future engagements.
    6. If for any reason, the Campaign cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign, we reserve the right to cancel, terminate, modify, suspend or cancel the Campaign and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem. 
    7. Mukuru may vary the terms of or cancel the Campaign at any time. Mukuru may vary or cancel the Campaign at any time without any liability to any person involved directly or indirectly in the Campaign. 
    8. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    9. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Campaign or a Offer however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities. 
    10. These Campaign Terms and Conditions are governed by the laws of the Zimbabwe.