Skip to content
Mukuru
Personal
Business
  • Personal
  • Business
  • Send Money
    • Send Money
    • How it Works
    • Check Rates
    • Our Partners
  • Download the Mukuru App
    • Android
    • iOS
    • Huawei
  • Help & Support
  • About
    • Our Story
    • News & Insights
    • Careers
    • Affiliate Program
Sign up
Login
Send money now
  • MukuruPay
  • Collections
  • Disbursements
Sign up
Login

Download Our App

Follow Us

  • Send Money
    • Send Money to
      • Angola
      • Botswana
      • Cameroon
      • China
      • European Union
      • Côte d’Ivoire
      • DRC
      • Bangladesh
      • Ethiopia
      • Ghana
      • India
      • Kenya
      • Lesotho
      • Malawi
      • Mozambique
      • Nigeria
      • Rwanda
      • Somalia
      • South Africa
      • Tanzania
      • Uganda
      • Zambia
      • Zimbabwe
    • Send Money
      • How it Works
    • Check Rates
      • Check Send Money Rates
    • Find us
      • Branches & Booths
      • Payout Partners
  • Download App
    • Android
    • iOS
    • Huawei
  • Help & Support
    • FAQs
    • Branches & Booths
    • Get In Touch
  • About Us
    • Our Story
    • News & Insights
    • Careers
    • Mukuru Affiliate Program
  • United Kingdom
Sign up
Login

How do I move my account to the new Mukuru App and Website?

In order to enhance your money transfer experience, we are currently improving our website. To transition your current account to the new Mukuru App and Website, please select the “Sign In” option on either the App or the new Website. You will then be guided to create a new password and verify your details. Additionally, there might be a need to upload a document and a selfie to authenticate your identity.

View all FAQs

Company

  • About Us
  • News & Insights
  • Careers
  • Affiliate Program

Products

  • Send Money

Legal

  • Money Transfer Service
  • Data Protection
  • T&Cs of Website Use
  • Information Security
  • Competitions T&Cs
  • Mukuru Complaints Policy

Help & Support

  • How to Send Money
  • Check Rates
  • FAQs
  • Help & Support
  • Get In Touch
  • Branches & Booths
  • Fraud Prevention

Contact Us

Email: [email protected]
Call: +44 20 7183 0052
WhatsApp: +44 20 7183 0052
Office Hours:
Mon – Sat: 08:00 – 19:00
Sun: 08:00 – 12:00

Follow Us

Download Our App

Winner

Fintech Innovation of the Year 2023

© 2026 - Mukuru. All rights reserved. Mukuru Financial Services (Pty) Ltd. FSP45517 is an authorized Financial Services Provider, underwritten by Guardrisk Life Limited FSP76, a licensed life insurer, and is a registered Credit Provider NCRCP9244.