Have a Question?

Search through our FAQs for help

All Categories
About Mukuru
Account Information
Protecting your Account
Queries & Complaints
Receiving Money
Sending Money

Can I return to the older version of the website if I have moved to the upgraded website?

Chevron Icon

Can I use my friend’s Mukuru account?

Chevron Icon

Contact Information

Chevron Icon

eSwatini Sending & Collecting Requirements

Chevron Icon

How do I cancel an order?

Chevron Icon

How do I close my Mukuru account?

Chevron Icon

How do I find the nearest collection point for my recipient?

Chevron Icon

How do I move my account to the new Mukuru App and Website?

Chevron Icon

How do I place an order?

Chevron Icon

How do I receive my money in the UK?

Chevron Icon

How do I see my transaction history?

Chevron Icon

How do I send money?

Chevron Icon

How do I send money?

Chevron Icon

How do I Sign up?

Chevron Icon

How do I submit a complaint?

Chevron Icon

How does my recipient collect their money transfer?

Chevron Icon

How long before US Dollars are ready for Collection?

Chevron Icon

How long does a refund take?

Chevron Icon

How long will it take to be able to send money?

Chevron Icon

How long will it take to sign up for a Mukuru account?

Chevron Icon

How much money can I send?

Chevron Icon