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How do I submit a complaint?

We are sorry you were disappointed with our service. Email your complaint to [email protected], and our quality assurance team will investigate and respond to your query. Read our Mukuru Group Complaints Policy.

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Mon – Sat: 07:00 – 18:00 (BST)
Sun: 07:00 – 11:00

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© 2023 - Mukuru. All rights reserved. Mukuru Financial Services (Pty) Ltd is an authorized Financial Services Provider FSP45517 and a registered Credit Provider NCRCP9244.