How it Works
How to Transact
Mukuru enables you to send money to your loved ones around Africa and India. Whether you are sending cash for instant collection or topping up a bank account or mobile wallet, it has never been easier.
Our Remittance Footprint
We value the relationships that we have with our partners, with already over 60 partners around the globe; we continually work hard to extend our network.
Where we send money from and to:
Mukuru Orange Booths
Alongside our partnerships, we created a far-reaching Mukuru Orange Booth network to further enhance our ability to deliver cash to recipients in:
- Malawi (over 600 booths)
- Zimbabwe (over 150 booths)
- Zambia (over 7000 booths)
and growing networks in Lesotho and Mozambique.
How our Remittance Process Works
Register with Mukuru
Sign up online by using our quick Sign Up Form.
Get Documents Ready
We have three Mukuru account types, requiring the following for activation.
LITE
Customers are able to register with Mukuru and send up to £600 per month without
providing additional documentation.
What you need:
Your basic information
We need your name, mobile number and Identity Number to sign you up.
This allows you to send up to £600 per month.
CORE
If a customer wishes to send between £600 – £4,000 per month, Mukuru is obligated by HMRC UK Laws and Regulations to validate your identity and address.
Accepted Identity Documents
- International Passport
- UK Passport
- UK Driver’s License
Click here to Upload your Photo ID
Your ID is processed through software that validates your identity and address. If we are unable to validate your address you will also be required to upload a proof of address.
Accepted Proof of Address Documents
- Utility bill
- Electricity bill
- Council tax bill
- Gas bill
- Water bill
- Internet bill
- Bank or Credit card Statement
Click here to Upload your proof of address.
MAX
In order to send more than £4,000 per month Mukuru, is obligated to obtain proof of source of funds documentation.
Acceptable Proof of Source of Funds:
- Last 3 months Bank Statements
- Last 3 months Payslips
- Deed of Sale
- Other appropriate documentation
You will only be able to upload proof of source of funds once you have successfully increased your limits to £4,000 per month (CORE). Click here to Upload your proof source of funds
Add Recipients and Send Online 24/7
Send money to Botswana, DRC, eSwatini, India, Kenya, Lesotho, Malawi, Mozambique, Nigeria, South Africa, Uganda, Zambia and Zimbabwe.
Secure Website
Visit Site
STEP 4
Recipient receives your funds
They can visit any of our payout partners across Africa and Asia.
