The Mukuru Zambia Incentive Campaign(“the Campaign”) is being run by Mukuru Money Transfer Ltd with registration number 120130109728 (“Mukuru”) from 17 August 2026 to 16 October 2026 (“the Campaign Period”) subject to these specific terms and conditions (“Specific Ts & Cs”) and the general terms and conditions for competitions and campaigns found at www.mukuru.com (“General Campaign Ts & Cs”), together the “Campaign Ts and Cs”.
By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Campaign Ts & Cs.
If you have any questions about the Campaign Ts & Cs or the Campaign itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
Campaign Entry Requirements:
To qualify to participate in the Campaign, you must:
be a registered Mukuru Customer in Zambia (as defined by Mukuru);
sign-up for and activate your Mukuru Wallet;
initiate your first international money transfer (IMT) of at least ZMW1,500.00 in a single transaction from Zambia to any other country using the Mukuru Wallet during the Campaign Period (the “Qualifying Remittance”);
you will only qualify for the Campaign in respect of your first Qualifying Remittances; and
you must comply with these terms and conditions.
Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Campaign.
Mukuru processes your personal information when you use the Mukuru service. Protecting your personal information is important to Mukuru and processing is done according to our Privacy Notice. When we run Campaigns and you qualify for a reward, Mukuru will need to process your personal information for additional purposes. For example, your personal information may be used to validate your entry, make the reward available to you if you are a Qualifying Participant and potentially share your personal information with 3rd parties (including 3rd parties in other countries) who have a need to know. We will ensure those 3rd parties have adequate data protection safeguards in place. By entering this Competition, you consent to Mukuru processing your personal information for the purposes of validating your entry, awarding the reward, and making any related announcements regarding the Campaign.
The Reward
The first 2000 Qualifying Participants will each receive ZMW50.00 (fifty Zambian Kwacha) for their Qualifying Remittance during the Campaign Period (the “Reward”).
The Reward applies only to the first Qualifying Remittances per Qualifying Participant during the Campaign Period.
The Reward will automatically be sent to your Mukuru Wallet by Mukuru within 14 (fourteen) days from the end of the Campaign Period.
The Reward is awarded subject to the successful fulfilment of the Campaign entry requirements outlined in Section 2.1. No partial reward benefits will be awarded.
Winner Announcement & Notification
There will be no separate winner announcement or notification under this Campaign.
Should any technical issues prevent the automatic application of this Reward, Mukuru reserves the right to review the transaction and, if deemed eligible, rectify the issue accordingly.
General
Qualifying Participants must be 18 years or older.
Mukuru employees will not be allowed to enter the Campaign.
If for any reason, the Campaign cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign, we reserve the right to cancel, terminate, modify, suspend or cancel the Campaign and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
Mukuru may vary the terms of or cancel the Campaign at any time, without any liability to any person involved directly or indirectly in the Campaign.
Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Campaign.
A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Campaign however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities
These Campaign Terms and Conditions are governed by the laws of Zambia.
