Skip to content
Mukuru
  • Personal
  • Business
  • Send Money
    • Send Money to
    • How it Works
  • About Us
  • Find Us
  • Branches & Booths
  • Our Partners
Sign up
Login
Send money now
  • Home
  • About Us
    • Careers
      • Current Vacancies
    • Corporate Social Investment
    • Press & Media Kit
  • Campaigns
  • Check Rates
  • Find Us
    • Branches & Booths
    • Our Partners
  • Fraud Prevention
  • Help & Support
    • Frequently Asked Questions
    • Get In Touch
  • Legal
    • Cookies Policy
    • Information Security at Mukuru
    • Mukuru Competitions Terms and Conditions
    • Privacy Notice
    • Standard Terms & Conditions for Competitions & Promotional Offers
    • Terms and Conditions of Website Use
    • Terms of Use of Mukuru Money Transfer Service
    • The Mukuru Group Complaints Policy
    • Ts&Cs for the Win Big with Mukuru Campaign
  • Mukuru Services
  • News & Insights
  • Send Money
  • Sign up with Mukuru
  • Terms & Conditions for the Mukuru “Win Big with Mukuru” Campaign
Sign up
Login

Download Our App

Follow Us

  • Send Money
    • Send Money to
      • Angola
      • Bangladesh
      • Botswana
      • Burundi
      • Cameroon
      • China
      • Côte d’Ivoire
      • DRC
      • Ethiopia
      • European Union
      • Ghana
      • India
      • Kenya
      • Lesotho
      • Malawi
      • Mozambique
      • Nigeria
      • Pakistan
      • Somalia
      • South Africa
      • Tanzania
      • Uganda
      • United Kingdom
      • United States
      • Zambia
      • Zimbabwe
    • Send Money
      • How it Works
    • Check Rates
      • Check Send Money Rates
    • Find us
      • Branches & Booths
      • Pay-in & Payout Partners
  • Services
    • Send Money
  • Help & Support
    • FAQs
    • Branches & Booths
    • Our Partners
    • Get In Touch
  • About Us
    • Our Story
    • News & Insights
    • Careers
  • Rwanda
    • International
    • Botswana
    • Kenya
    • Lesotho
    • Malawi
    • South Africa
    • Uganda
    • United Kingdom (UK)
    • Zambia
    • Zimbabwe
Sign up
Login

How do I place an order?

The easiest way to place an order is to use one of our mobile channels.

  • WhatsApp +27860018555
  • Use our Mobile App
  • Send USSD *130*566#
  • On our Mobi Site

Follow the prompts to take you through the process. 

You will need to specify the following: 

  • the amount of money to send
  • the recipient’s details 
  • the preferred collection region 
  • your preferred payment location or method

Use your order number as a reference when paying (see payment options). The order number should also be quoted if you have any queries or amendments related to an order.

If you prefer to transact telephonically, call our call centre on 086 001 8555 and one of our friendly customer service staff will help you to place your order.

View all FAQs

Company

  • Press & Media Kit
  • Our Story
  • News & Insights
  • Careers

Products

  • Send Money

Legal

  • Money Transfer Service
  • Data Protection
  • T&Cs of Website Use
  • Competitions T&Cs
  • Mukuru Complaints Policy
  • Information Security

Help & Support

  • How to Send Money
  • Help & Support
  • Get In Touch
  • Fraud Prevention
  • FAQs

Contact Us

Remera - Kisimenti Road : KG1 Ave, Kigali, Civitas Hotel Building

Email: [email protected]
Call: +27 86 0018 555
WhatsApp: +27 86 0018 555
Trading Hours:
Mon - Fri: 09:00 – 16:00 (SAST)
Sat: 09:00 - 12:00
Sun & public holidays: Closed

Follow Us

Winner

Fintech Innovation of the Year 2023

© 2026 - Mukuru. All rights reserved. Mukuru Financial Services (Pty) Ltd. FSP45517 is an authorized Financial Services Provider, underwritten by Guardrisk Life Limited FSP76, a licensed life insurer, and is a registered Credit Provider NCRCP9244.