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How do I place an order?

The easiest way to place an order is to use one of our mobile channels.

  • WhatsApp +27860018555
  • Use our Mobile App
  • Send USSD *130*566#
  • On our Mobi Site

Follow the prompts to take you through the process. 

You will need to specify the following: 

  • the amount of money to send
  • the recipient’s details 
  • the preferred collection region 
  • your preferred payment location or method

Use your order number as a reference when paying (see payment options). The order number should also be quoted if you have any queries or amendments related to an order.

If you prefer to transact telephonically, call our call centre on 086 001 8555 and one of our friendly customer service staff will help you to place your order.

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Contact Us

Building 20, The Waverly Business Park, Wyecroft Road, Observatory, Cape Town Western Cape 7700

Email: [email protected]
Call: +27 86 0018 555
WhatsApp: +27 86 0018 555
USSD: *130*567#
Office Hours:
Mon - Sat: 08:00 – 19:00 (CAT)
Sun: 08:00 - 12:00

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© 2026 - Mukuru. All rights reserved. Mukuru Financial Services (Pty) Ltd. FSP45517 is an authorized Financial Services Provider, underwritten by Guardrisk Life Limited FSP76, a licensed life insurer, and is a registered Credit Provider NCRCP9244.