How it Works to
Transact with Mukuru

SEND MONEY

How to Send Money with Mukuru

Mukuru Offers Convenient Ways to Send Money Home


STEP 1

Register with Mukuru

Signing up is quick and easy. Choose any of these 4 options:

1

Use our Mobile App

Download the Mukuru App from the Google Play Store or iOS App Store, sign up and transact easily – you can send R2,000 right away or increase your limits.

2

Use WhatsApp

Our self sign up function on WhatsApp is an easy way to register. Dial +27860018555 and follow the instructions – you’ll be able to send R2,000 right away.

3

Speak to a Consultant

Contact a Mukuru consultant on 0860018555 or Dial *130*567# for free and we will call you.

4

Find a branch

Pop into one of our branches and our friendly consultants will help you sign up. Make sure you bring the documentation listed in Step 2 below.

STEP 2

Choose Your Send Limit

After you choose the sign up method that suits your needs, you’ll need to submit a few documents to get started. Choose from our account types below

MUKURU LITE (UP TO R2 000 per month)

After your first send, we will call you. We need to verify your details before you can send with us again.

WE NEED FROM YOU:

  • Some basic information about yourself
  • The number from a legal Identification Document (e.g. SA ID, a Foreign ID, your Passport or Asylum Paper)

MUKURU CORE (UP TO R25 000 per month)

We need to verify your documents to activate this send limit. It can take up to 24 hours.

WE NEED FROM YOU:

  • A clear image of your legal Identification Document (e.g. SA ID, a Foreign ID, your Passport or Asylum Paper)
  • A selfie holding your ID
  • Your home address and job title

MUKURU MAX (MORE THAN R25 000 per month)

We need to verify your documents to activate this send limit. It can take up to 24 hours.

Are you an SA ID holder? Send up to R1 million per year. We need:

  • A clear image of your South African ID
  • A selfie holding your ID
  • Proof of your address

Foreign Documents? Send up to 12x your monthly income per year. We need:

  • A clear image of your Passport / Foreign ID or Asylum Paper
  • A selfie holding your ID
  • Proof of income that is over R25 000 per month
STEP 3

Create your Order

Create your order on one of the following platforms:

WhatsApp
+27860018555

Visit Our
Mobi Site

Free USSD
*130*567#

Use our App
Download Now

STEP 4

Pay for your Order

Based on the country you are sending from, visit any of our payment partners to send your money.

STEP 5

Recipients Collect Cash

The person you send money to can collect their cash at any one of our payout partners in these countries:

Bangladesh
Botswana
Cameroon
China
DRC
eSwatini
Ghana
Kenya
Lesotho
Malawi
Mozambique
Nigeria
Pakistan
South Africa
Tanzania
Uganda
Zambia
Zimbabwe

Botswana
Cameroon
Congo
eSwatini
Ethiopia
Ghana
India
Kenya
Lesotho
Malawi
Mozambique
Namibia
Nigeria
Pakistan
Tanzania
Zambia
Zimbabwe