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How to Send Money

Mukuru offers convenient ways to send money home. You can make payment by sending money in any of the following ways:

Payout Options

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Bank Top-ups

Send money to a recipient’s bank account

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Cash Collections

Send cash for collection

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Mobile Wallet Top-up

Send money to a recipient’s bank account

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Cash Card Top-up

Instant top-up of your recipient’s card

Get the following information ready to transfer money easily

Bank Top-ups

1. Recipient name
2. Telephone number
3. Address
4. Bank Account number

Cash Collections

1. Recipient name
2. Telephone number
3. Address
4. Pick up location

Mobile Wallet Top-up

1. Recipient name
2. Telephone number
3. Address

Cash Card Top-up

1. Recipient name
2. Telephone number
3. Address
4. Card number

Steps to follow when sending money with our Mobile Site

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Register / Login

To continue sending the selected amount, you will be asked to login if you already registered or to register if you are a new customer.

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Choose Countries and Amount

Select Country from and where to send to and the amount that you want to send or receive. By pressing the calculate button, the fee and exchange rate of the money transfer will be displayed transparently.

* Please bear in mind the available payment options differ by country.

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Add recipient

Select an existing recipient that you have sent money to with Mukuru before or add a new recipient by completing their name, address, phone number and potentially their banking details, pick up location and / or card number to receive payment. Ensure all your recipient details are correct.

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Select collection method

Select your recipient’s collection method.  Available payout options include:

  • Cash collection (Zimbabwe, Malawi, Namibia, Zambia)
  • Bank transfer (South Africa)
  • Mobile money wallet (Zimbabwe, Mozambique, Malawi)
  • Send cash to card (Zimbabwe)
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Place Order and Make Payment

Once you confirmed the details are correct you can place your order, double check your billing details and proceed to payment. Select your payment method. Available payment options include:

  • MasterCard / Visa credit or debit cards (all countries)
  • Bank transfer (EFT) or cash deposit (all countries)
  • Transfer to money wallet (Zimbabwe, Mozambique, Malawi)

Both sender and receiver will get information about the status of the money transfer via email and SMS. The recipient can collect the funds as soon as confirmation has been sent.

Why Choose Mukuru

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Trusted and Secure

Your personal information and money are kept safe and secure

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Fast and Easy

Instant payments and cash collection for your recipients

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World Class Service

We’re here to help, efficiently and in your own language

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Reach & Accessibility

Make transfers from any location and collect all over Africa

Watch How Easy it is to Send Money from South Africa

Important Information

Verify your Identity

All you need is Proof of Identity

Bring one of the following:

  • South African ID
  • South African Passport
  • Foreign Password OR
  • Asylum papers
  • Emergency Travel Document

BI-1155 – If you have applied for regularisation, you can bring your stamped BI-1155 form, plus any photo ID.