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Home > Help & Support

Help & Support

Get in touch or look through the list for answers to some of the most common questions.

We’re here to help you

Self Help

Browse FAQs

Browse our Frequently Asked Questions and find answers to all your how to questions

WhatsApp

+27860018555

Our self service function on WhatsApp is an easy way to register and get help.

Call Us

+27 86 0018 555

Contact a Mukuru consultant

Get in Touch

[email protected]

Can’t find what you’re looking for? Get in touch and we’ll get back to you.

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Mukuru Branches

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Mon – Sat: 08:00 – 18:00
Sun: 08:00 – 17:00.

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Contact Us

Building 20, The Waverly Business Park, Wyecroft Road, Observatory, Cape Town Western Cape 7700

Email: [email protected] Call: +27 86 0018 555 WhatsApp: +27 86 0018 555 USSD: *130*567# Office Hours:
Mon - Sat: 08:00 – 19:00 (CAT)
Sun: 08:00 - 12:00 GMT

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© 2026 - Mukuru. All rights reserved. Mukuru Financial Services (Pty) Ltd. FSP45517 is an authorized Financial Services Provider, underwritten by Guardrisk Life Limited FSP76, a licensed life insurer, and is a registered Credit Provider NCRCP9244.