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Home > Help & Support

Help & Support

Get in touch or look through the list for answers to some of the most common questions.

We’re here to help you

Self Help

Browse FAQs

Browse our Frequently Asked Questions and find answers to all your how to questions

WhatsApp

+265 996 145 764

Our self service function on WhatsApp is an easy way to register and get help.

Call Us

+265 995 291 236

Contact one of our friendly Mukuru consultants

Get in Touch

[email protected]

Can’t find what you’re looking for? Get in touch and we’ll get back to you.

Find Us

Mukuru Branches

Pop into one of our branches and our friendly consultants will be happy to help you

Facebook Chat

@Mukurudotcom

We are active on Facebook
Mon – Sat: 08:00 – 18:00
Sun: 08:00 – 17:00.

Company

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Products

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  • Mukuru Complaints Policy

Help & Support

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Contact Us

Mukuru House, Area 13, City Centre, P.O. Box 3352, Lilongwe.

Email: [email protected]
Call the Contact Centre:
+265 995 291 236
To Sign up to Wallet: +265 996 145 764
For Wallet Complaints:+265 995 291 236
Office Hours:
Mon – Sat: 08:00 – 19:00 (CAT)
Sun: 08:00 – 12:00

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© 2026 - Mukuru. All rights reserved. Mukuru Financial Services (Pty) Ltd. FSP45517 is an authorized Financial Services Provider, underwritten by Guardrisk Life Limited FSP76, a licensed life insurer, and is a registered Credit Provider NCRCP9244.