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Home > Help & Support

Help & Support

Get in touch or look through the list for answers to some of the most common questions.

We’re here to help you

Self Help

Browse FAQs

Browse our Frequently Asked Questions and find answers to all your how to questions

WhatsApp

+27860018555

Our self service function on WhatsApp is an easy way to register and get help.

Call Us

+2638677009604

Contact one of our friendly Mukuru consultants

Get in Touch

[email protected]

Can’t find what you’re looking for? Get in touch and we’ll get back to you.

Find Us

Mukuru Branches

Pop into one of our branches and our friendly consultants will be happy to help you

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We are active on Facebook
Mon – Sat: 08:00 – 18:00
Sun: 08:00 – 17:00

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Contact Us

Building 20, The Waverly Business Park, Wyecroft Road, Observatory, Cape Town Western Cape 7700

Email: [email protected]
Call: +263 867 700 9604
WhatsApp: +2638677009604
USSD:*646#
Office Hours:
Mon – Sat: 08:00 – 19:00 (CAT)
Sun: 08:00 – 12:00

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© 2026 - Mukuru. All rights reserved. Mukuru Financial Services (Pty) Ltd. FSP45517 is an authorized Financial Services Provider, underwritten by Guardrisk Life Limited FSP76, a licensed life insurer, and is a registered Credit Provider NCRCP9244.