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Terms & Conditions for Mukuru’s Ramadan Campaign

  1. Introduction
    1. The Mukuru Ramadan Campaign(“the Campaign”) is being run by Send Money Home (Pvt) Ltd with registration number 1446/2012 (“Mukuru”) from 2 February 2026 to 31 March 2026 (“the Campaign Period”) subject to these specific terms and conditions and the general terms and conditions for Campaigns which can be found at www.mukuru.com (“Competition Ts & Cs”).  
    2. By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Competition Ts & Cs.
    3. If you have any questions about the Competition Ts & Cs or the Campaign itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
  2. Campaign Entry Requirements:
    1. To qualify to participate in the Campaign, you must:
      1. be a registered Mukuru Customer (as defined by Mukuru) with good standing with Mukuru; and
      2. send a remittance to a recipient in India from the following country and meet the below minimum remittance amounts during the Campaign Period (“Qualifying Remittance”):
        • (a) send $ 120,00 (one hundred and twenty United States Dollars) or more from Zimbabwe.
      3. for the avoidance of doubt, you will only qualify for the Campaign in respect of your first four Qualifying Remittances per recipient; and
      4. you must comply with these terms and conditions.
    2. Persons who fulfil the requirements of clause 2.1 above will be referred to as “Qualifying Participants” for the purposes of the Campaign.
    3. Mukuru processes your personal information when you use the Mukuru service. Protecting your personal information is important to Mukuru and processing is done according to our Privacy Notice. When we run Campaigns and you qualify for a reward, Mukuru will need to process your personal information for additional purposes.  For example, your personal information may be used to validate your entry, make the reward available to you if you are a Qualifying Participant and potentially share your personal information with 3rd parties (including 3rd parties in other countries) who have a need to know.  We will ensure those 3rd parties have adequate data protection safeguards in place. By entering this Competition, you consent to Mukuru processing your personal information for the purposes of validating your entry, awarding the reward, and making any related announcements regarding the Campaign.
  3. The Reward
    1. All Qualifying Participants will receive a discount of 25% (twenty-five percent) on the Mukuru fees applicable to their Qualifying Remittance(s) made during the Campaign Period (“the Reward”).
    2. The Reward applies only to the first four (4) Qualifying Remittances per Qualifying Participant during the Campaign Period. For the avoidance of doubt, any Qualifying Remittances made in excess of the four (4) discounted transactions will be charged at standard Mukuru fees.
    3. The Reward will automatically apply to the Qualifying Remittance upon checkout. 3.4           The Reward cannot be forwarded or shared with anyone else and will only be redeemable by the Qualifying Participant.
  4. General
    1. Qualifying Participants must be 18 years or older.
    2. Qualifying Participants cannot participate in the Campaign more than four times.
    3. If for any reason, the Campaign cannot run as planned because of any technical failures, unauthorised intervention, computer virus, mobile network failure, stock unavailability, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Campaign, we reserve the right to cancel, terminate, modify, suspend or cancel the Campaign and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.
    4. Mukuru may vary the terms of or cancel the Campaign at any time. Mukuru may vary or cancel the Campaign at any time without any liability to any person involved directly or indirectly in the Campaign.
    5. The Reward is not transferable for cash or otherwise.
    6. Mukuru cannot be held liable for any loss, expense or damage to any person participating in the Campaign.
    7. A failure by Mukuru to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any Qualifying Participant. If Mukuru does not enforce a provision, this will not mean that Mukuru has given up on or lost any rights.
    8. Mukuru will not assume any liability to any participant, or Qualifying Participant in connection with or arising out of the Campaign however it is caused, including for any costs, expenses, forfeited rewards, damages and other liabilities
    9. These Campaign Terms and Conditions are governed by the laws of Zimbabwe.