The Mukuru “Sign up and Send with Mukuru” Campaign (“the Campaign”) is run by Mukuru Financial Services Zimbabwe Limited (Company Registration Number 31/2024) (“Mukuru”) from 21 February 2025 to 20 March 2025, or until Mukuru decides to end the Campaign (“the Campaign Period”), subject to these specific terms and conditions (“Specific Ts & Cs”) and the general terms and conditions for competitions and campaigns found at www.mukuru.com (“General Campaign Ts & Cs”), together the “Campaign Ts and Cs”.
By participating in the Campaign, you confirm that you have read and agree to be legally bound by the Campaign Ts & Cs.
If you have any questions about the Campaign Ts & Cs or the Campaign itself, please contact us by email at [email protected] (weekdays during office hours 08h00 – 17h00).
Campaign Entry Requirements:
To qualify to participate in the Campaign, you must:
Be a registered Mukuru customer in Zimbabwe;
Initiate your first international money transfer (IMT) from Zimbabwe to Angola using the Mukuru service during the Campaign Period (21 February 2025 to 20 March 2025). There is no minimum send requirement. This applies to the first IMT from Zimbabwe to Angola only.
Only transactions initiated via the designated Mukuru IMT service from Zimbabwe to Angola during the Campaign Period will be considered valid entries.
“Qualifying Participants” are those who fully satisfy the requirements set out in Clauses 2.1 and 2.2.
Mukuru processes your personal information when you use the Mukuru service. Protecting your personal information is important to Mukuru and processing is done according to our Privacy Notice. When we run Campaigns and you qualify for a prize benefit, Mukuru will need to process your personal information for additional purposes. For example, your personal information may be used to validate your entry, make the prize benefit available to you if you are a winner and potentially share your personal information with 3rd parties (including 3rd parties in other countries) who have a need to know. We will ensure those 3rd parties have adequate data protection safeguards in place. By taking part in this Campaign, you consent to Mukuru processing your personal information for the purposes of validating your entry, applying the prize benefit, and making any related announcements regarding the Campaign.
The Prize Benefit
The prize benefit for this Campaign is a waiver of transaction fees on your first money transfer from Zimbabwe to Angola – in other words, your first send will be free of charge.
This free send benefit will be applied automatically at the time of order creation for every eligible first-time sender.
All prize benefits are awarded subject to the successful fulfilment of the Campaign Entry Requirements outlined in Section 2. No partial prize benefits will be awarded.
No additional action is required by the participant to claim the prize benefit; if you meet the eligibility criteria, the transaction fee waiver will be applied automatically to your first send.
Winner Announcement & Notification
Every eligible first-time sender who initiates an IMT from Zimbabwe to Angola during the Campaign Period will automatically receive the free send benefit
There will be no separate winner announcement or notification.
The free send benefit is applied at the point of order creation. Should any technical issues prevent the automatic application of this benefit, Mukuru reserves the right to review the transaction and, if deemed eligible, rectify the issue accordingly.
There will be no public announcement of winners under this Campaign.
General
Mukuru reserves the right to cancel, suspend, or modify the Campaign at any time if technical failures, unauthorized intervention, or any other causes beyond its control affect the fairness, integrity, or proper conduct of the Campaign.
The prize benefit is not transferable for cash or any other item, unless otherwise stated in the Campaign Ts and Cs or agreed in writing by Mukuru.
Mukuru will not be liable for any costs, damages, or losses incurred by any participant or winner in connection with this Campaign. The prize is provided “as is,” without any warranties other than those given by the original issuer (if applicable).
Failure by Mukuru to enforce any of the Campaign T’s and C’s does not constitute a waiver of those terms and does not give rise to any claim by any participant.
The Campaign T’s and C’s are governed by the laws of Zimbabwe. By entering and/or taking part in the Campaign, you agree to indemnify Mukuru against any claims or liabilities arising from your participation or acceptance of a prize benefit or participation in the Campaign.
Acceptance
By participating in this Campaign, you acknowledge that you have read, understood, and agree to be bound by the Campaign Ts and Cs.
