Our Hiring Process

We are a close knit bunch so we place a lot of importance on the hiring process as we grow our family.


For example, if you’re looking to join our Software Engineering/Development team, you would typically first have an interview with the Team Lead, Development Manager and HR. If we believe you are a great fit and you think likewise, we will give you a short technical assignment to do in your own time. Once this is received and demonstrates the standard of work we’re looking for, you will be given an online psychometric test before we make an official offer of employment.


Although the emphasis on a particular skill set will be different depending on the role you’re applying for, we design the recruitment process to provide us with an understanding of your capabilities, your potential, and your potential fit with the organisation. This also gives you the chance to assess whether Mukuru is a good fit for you.

Browse Job Vacancies by Department

  • PROCUREMENT OFFICER
    An exciting opportunity exists for a Procurement Officer to join our team based in Zimbabwe. The purpose of this role is to ensure efficient and strong operational resources for SMH business relationships. The Procurement Officer reports directly to the Country Manager with a dotted line to the Finance Manager. The successful candidate will be responsible for ensuring … Read more
  • SENIOR DEVOPS ENGINEER
    Mukuru is on the lookout for a Senior DevOps Engineer to join our IT Engineering team based in Cape Town. This position forms part of the team that owns the strategic direction of Infrastructure development and DevOps processes. The role will oversee, build, iterate, secure & monitor our internal infrastructure and applications as well as our external … Read more
  • INFOTECH PROJECT MANAGER
    Want to join a dynamic, close-knit company? Be part of one of Africa’s largest money transfer companies, enabling hundreds of thousands of people to remit vital support to their loved ones across the African continent and further afield.  At Mukuru, we have a non-corporate office culture, and although it has a laid-back atmosphere, our highly … Read more
  • COMPLIANCE AND REPORTING ADMINISTRATOR
    An exciting opportunity has become available for a Compliance and Reporting Administrator to join our Compliance team. The CRA reports directly to the Head of Compliance and will be based at our office in Pretoria. Duties and Responsibilities (include but is not limited to): Attend quarterly meetings with NCR & FSCA external compliance officerAssist in resolving all … Read more
  • BI TEAM LEAD
    A new and exciting opportunity is available for a BI Team Lead to join the team based in Cape Town. The purpose of this position is to manage the BI development team as well as the data warehouse processes and information in order to ensure the warehouse runs effectively. The BI Team Lead reports directly to the … Read more
  • DIGITAL MARKETING COORDINATOR
    An awesome opportunity exists for a Digital Marketing Coordinator to join our Marketing team based in Cape Town. The purpose of this role is primarily to assist with growing our digital footprint across all our corridors. The responsibilities include managing multiple social media pages, manage the execution of digital competitions, conduct digital research on trends and … Read more
  • SALES LEAD
    An opportunity has become available to join our sales team as a Sales Lead, based in Harare Zimbabwe. Some travel may be required from time to time. The Sales Lead reports directly to the Country Representative. The main purpose of this role is to provide oversight on retail sales and drive sales to corporates, enterprise sales, including … Read more
  • HEAD OF IT OPS AND APPLICATION SUPPORT
    An opportunity has become available for a Head of IT Ops and Application Support to join our IT team based in Cape Town. The purpose of this position it to manage IT Ops and Application Support teams in order to ensure that strategic objectives and projects are delivered within IT Ops and Application Support, and that technical … Read more
  • INFORMATION SECURITY ENGINEER
    An exciting new opportunity has become available for an Information Security Engineer to join our IT department based in Cape Town. The Information Security Engineer supports the Information Security Manager in implementing and managing Mukuru’s information security tools and to improve, maintain and assess security measures across the business. Reporting directly to the Information Security Manager, this … Read more
  • CONTACT CENTRE TRAINER
    An exciting opportunity is available for a Contact Centre Trainer to join our HR & Training team based in Cape Town. The purpose of this position is to facilitate the learning of both new hires and tenured employees with a primary focus on driving business growth objectives for the Contact Centre. The Contact Centre Trainer … Read more
  • MARKET DEVELOPER
    We currently have an opportunity for 2x Market Developers to join our dynamic working environment that fosters continuous learning, growth and innovation. This role is based in Cape Town and reports directly to the Market Development Manager. The purpose of this position is to sustainably build the Mukuru Wallet & VAS business partners, regulators, service providers and … Read more
  • TRANSACTION MONITORING ANALYST
    An exciting opportunity has become available for a Transaction Monitoring Analyst to join our team based in Pretoria. The Transaction Monitoring Analyst reports to the Regulatory and Anti-money Laundering Compliance Officer (RAMLCO). The main purpose of this role is to monitor, investigate and check suspicious transactions. The successful candidate is responsible for carrying out transaction analysis on … Read more
  • INTERNAL COMMUNICATIONS MANAGER
    Are you an Internal Communications wizard? Do you have a meticulous eye for detail? Are you a talented crafter of copy in all its forms? Can you swing effortlessly between writing powerful headlines and punchy body copy, to creating brochures and editorials? Mukuru is currently on the lookout for an Internal Communications Manager. The main purpose … Read more
  • AGILE BUSINESS ANALYST
    Mukuru is currently looking for 4x Agile Business Analysts to join our team – two roles are available in Cape Town and two roles in Johannesburg.  The Agile Business Analyst reports to the Head of BA. If being part of one of Africa’s largest money transfer companies, enabling hundreds of thousands of people to remit vital support to their loved ones … Read more
  • VIRTUAL TEAM LEADER
    An exciting opportunity is available for a Virtual Team Leader to join Mukuru’s World Class Contact Centre based in Cape Town. The purpose of this role is to maximise the productivity and performance of the assigned Virtual Sales and Support team, ensuring the efficient running of the team and delivery of world class customer service. The Virtual … Read more
  • CUSTOMER SUPPORT MANAGER (TIER 2)
    An exciting opportunity is available for a Customer Support Manager to join Mukuru’s World Class Contact Centre based in Cape Town. The purpose of this position is to provide support and manage all high-risk support queries coming into the Tier 2 support department in order to maximize revenue growth opportunities, with a strong focus on outbound sales, … Read more
  • SOFTWARE DEVELOPER
    Mukuru is currently on the lookout for Software Developers to join our team in Pretoria. The Software Developer reports directly to the Software Development Team Lead. The ideal candidate for this role is someone who enjoys writing working code, that has been tested for correctness, in the time allocated, following accepted best practices, in a way that can be easily … Read more
  • DIGITAL MARKETING MANAGER
    Are you a Digital Wizard? Are you a self-starter with a passion for all things Digital? Are you a team player with excellent attention to detail? Do you have a great sense of humour? If you answered yes to all of the above questions, then get ready to join one of Africa’s largest remittance-led businesses. … Read more
  • NUMBER AND VERIFICATIONS OFFICER
    7 new opportunities are available for Number and Verifications (NAV) Officers to join our team. Please note that these roles are on a 6-month fixed term contract basis and based in Cape Town. The main purpose of this position is to ensure the accuracy and completeness of FICA documentation received from new customers as well asprocess number … Read more
  • COMPANY SECRETARIAL OFFICER
    Our Legal department is looking for a Company Secretarial Officer to join the team based in Cape Town. The purpose of this role is to ensure the Mukuru Group is compliant with all corporate governance requirements by actioning all company secretarial activities. The Company Secretarial Officer reports directly to the Head of Legal. This position is responsible … Read more
  • WALLET FRAUD TEAM LEAD
    An exciting opportunity exists for a Wallet Fraud Team Lead to join our Wallet & Vas department based in Cape Town. The purpose of this position is to own all aspects of Financial Crime for Mukuru’s Wallet & VAS products, including but not limited to the assessment of risks, implementation of mitigating strategies, investigation, management, and reporting. … Read more
  • COUNTRY MANAGER
    Awesome opportunities have become available for two Country Managers to join our teams based in Zambia and Botswana. The purpose of this position is to manage the daily operations and staff of the branches across the country and identify ways to expand and enhance the Business. The Country Manager reports directly to the Regional Countries Manager. This … Read more
  • MANAGEMENT ACCOUNTANT
    A new opportunity exists for a Management Accountant to join our Finance Team based in Cape Town. The purpose of this role is to prepare and analyse the Group’s management accounts in order to provide effective management accounting reports that enable users to make informed business decisions The Management Accountant reports directly to the Financial Manager. This … Read more
  • CSI AND PR MANAGER
    An exciting opportunity exists for a CSI and PR Manager to join our Marketing Team based in Cape Town. The CSI and PR Manager reports directly to the Head of Marketing. This position is responsible for developing, implementing and managing the CSI programs that effectively promote the business corporate responsibility and investment strategy, as well as promoting … Read more
  • SENIOR AML INVESTIGATIONS OFFICER
    An opportunity has become available for a Senior AML Investigations Officer to join our Mukuru team. This role reports to the AML Investigations Manager. The main purpose of this role is to provide assistance to AML/CFT compliance related requirements and queries promptly, as well as communicate with the various internal departments and external partners in regards to … Read more
  • BUSINESS DEVELOPMENT MANAGER UK & EU
    Mukuru is an Africa-focussed FinTech company that enables safe, affordable, reliable financial services to underserved communities. With over 40 million cross-border transactions over the last decade, we are one of Africa’s largest remittances-led FinTech’s. Our remittance service offers customers the opportunity to send money to their relatives or friends across Africa, Europe and Asia. Additionally, … Read more
  • AGENT SUPPORT TEAM LEADER
    A new opportunity is available for an Agent Support Team Leader to join our Sales Team based in Cape Town. The purpose of this role is to oversee and manage the activities of the Agent Support team as well as provide support and assistance to the Sales NAV and Verifications teams when required. The Agent Support Team … Read more
  • SENIOR TEST ANALYST
    An exciting opportunity is available for a Senior Test Analyst to join our Engineering Department based in Cape Town. The purpose of this role is to test and validate new software to ensure the correct functionality and identify areas that requires modification. The Test Analyst reports directly to the Team Lead, with an indirect reporting line to … Read more
  • COMMERCIAL LEGAL ADVISOR
    An exciting opportunity exists for a Commercial Legal Advisor to join our Legal Department based in Cape Town. The purpose of this position is to provide legal advice to all business units and companies within the Mukuru Group to ensure best legal practice and manage and mitigate legal risks on behalf of the Group. The Commercial Legal … Read more
  • CONTACT CENTRE AND PAYMENT OPERATIONS SPECIALIST (CHINESE CORRIDOR)
    An opportunity has become available for a Contact Centre and Payment Operations Specialist to join our Operations team based in Cape Town. The purpose of this role is to prioritise all customer orders in the Chinese corridor and process the orders on the same day as per the company service level agreement. The Operations Specialist reports directly … Read more
  • RESEARCH ANALYST
    An opportunity has become available for a Research Analyst to join our Operations team based in Cape Town. The purpose of this role is to assist business to improve its customers experience and overcome operational hurdles by providing BI and data analysis support to the Customer Journey Team. This will be done by pairing research data with … Read more
  • REGIONAL SALES SUPERVISORS
    Awesome opportunities exist for 3 Regional Sales Supervisors to join our Sales Team for the DRC Corridor. These positions are based in Limpopo, Free State and Mpumalanga. The Regional Sales Supervisor reports directly to the Corridor Champ. This position is responsible for ensuring that all staff in their regions have all the information and documents they need in order to … Read more
  • INFORMATION SECURITY SPECIALIST
    An awesome opportunity is available to join our IT Team as an Information Security Specialist, based in Cape Town. The Information Security Specialist supports the Information Security Officer in implementing the Mukuru information security programme and to improve, maintain and assess security measures across the business. Reporting directly to the Information Security Officer, this role is … Read more
  • KYC VERIFICATION AND OUTBOUND CONSULTANT
    An opportunity has become available for a KYC Verification and Outbound Consultant to join our Verifications Team in Cape Town. This role will report to the KYC Verifications Team Lead and will predominantly support our Chinese corridor and clients. Internal Liaison takes place with the Agents and the Contact Centre. External liaison takes place with external customers. … Read more
  • REGIONAL SALES SUPERVISOR (NIGERIAN CORRIDOR)
    A new opportunity exists for a Regional Sales Supervisor to join our Sales Team for the Nigerian Corridor. This position is based in JHB. The Regional Sales Supervisor reports directly to the Corridor Champ. This position is responsible for ensuring that all staff in their regions have all the information and documents they need in order to … Read more
  • CORRIDOR CHAMP (ASIAN CORRIDOR)
    A new opportunity exists for a Corridor Champ to join our Sales Team for the Asian Corridor. This position is based in JHB. The main purpose of this position is to oversee all the salespeople in their remit, in order to grow the Mukuru customer base, the conversion rate and the transactional volume in the corridor. The … Read more
  • BRANCH TELLER
    Mukuru has an exciting opportunity available for a Branch Teller to join our team. This position is based in Francistown. The main purpose of this role is to provide foreign exchange services in a professional and efficient manner. The Branch Teller reports directly to the Country Manager. This position is responsible for processing foreign exchange transactions in … Read more
  • BRANCH TELLER (FIXED TERM)
    Mukuru has an exciting opportunity available for a Branch Teller to join our team. Please note that this role is on a 6-month fixed term contract basis only and based in Gaborone. The main purpose of this role is to provide foreign exchange services in a professional and efficient manner. The Branch Teller reports directly to the … Read more
  • CLIENT LIAISON
    6 Client Liaison opportunities have become available to join Mukuru’s team in Botswana. We have 4 positions available in Gaborone, 1 position in Maun and 1 position in Francistown. The Client liaison reports directly to the Head of Branches This position is responsible for providing customers with company information and signing them up for the Mukuru services … Read more
  • REGIONAL SALES SUPERVISOR
    New opportunities exists for Regional Sales Supervisors to join our Sales Team for the Mozambiquan Corridor. There are 2 positions available; one based in Mpumalanga and the other based in KZN. The purpose of this position is to manage the specific regions in order to grow the Mukuru customer base. The Regional Sales Supervisor reports directly to … Read more
  • PHP SOFTWARE DEVELOPERS
    Two exciting opportunities are available for PHP Software Developers to join the team. Both positions are based in Rosebank, Johannesburg. The main purpose of this position is to develop and maintain software solutions and/or applications, competently code, test and debug programs. The PHP Software Developer reports directly to the Software Development Team Lead. This position is required … Read more
  • BI TECHNICAL BUSINESS ANALYST
    An opportunity exists for a BI Technical Business Analyst to join the Cape Town Office. The main purpose of this role is to facilitate the analysis of business problems, needs, and opportunities to determine how best to solve business problems and improve business processes through the use of BI data and tools. The BI Technical Business Analyst … Read more
  • SENIOR BI ANALYST
    An exciting opportunity exists to join our Development team as a Senior BI Analyst. This position will be based in Cape Town. The main purpose of this role is to manage business data and reporting tools and analyse the information in order to identify actionable insights. The Senior Business Intelligence Analyst reports directly to the Head … Read more
  • SALES LEAD
    An opportunity has become available to join our sales team as a Sales Lead, based in Harare Zimbabwe. Some travel may be required from time to time. The Sales Lead reports directly to the Country Representative. The main purpose of this role is to provide oversight on retail sales and drive sales to corporates, enterprise sales, including … Read more
  • AGENT SUPPORT TEAM LEADER
    A new opportunity is available for an Agent Support Team Leader to join our Sales Team based in Cape Town. The purpose of this role is to oversee and manage the activities of the Agent Support team as well as provide support and assistance to the Sales NAV and Verifications teams when required. The Agent Support Team … Read more
  • REGIONAL SALES SUPERVISORS
    Awesome opportunities exist for 3 Regional Sales Supervisors to join our Sales Team for the DRC Corridor. These positions are based in Limpopo, Free State and Mpumalanga. The Regional Sales Supervisor reports directly to the Corridor Champ. This position is responsible for ensuring that all staff in their regions have all the information and documents they need in order to … Read more
  • REGIONAL SALES SUPERVISOR (NIGERIAN CORRIDOR)
    A new opportunity exists for a Regional Sales Supervisor to join our Sales Team for the Nigerian Corridor. This position is based in JHB. The Regional Sales Supervisor reports directly to the Corridor Champ. This position is responsible for ensuring that all staff in their regions have all the information and documents they need in order to … Read more
  • CORRIDOR CHAMP (ASIAN CORRIDOR)
    A new opportunity exists for a Corridor Champ to join our Sales Team for the Asian Corridor. This position is based in JHB. The main purpose of this position is to oversee all the salespeople in their remit, in order to grow the Mukuru customer base, the conversion rate and the transactional volume in the corridor. The … Read more
  • REGIONAL SALES SUPERVISOR
    New opportunities exists for Regional Sales Supervisors to join our Sales Team for the Mozambiquan Corridor. There are 2 positions available; one based in Mpumalanga and the other based in KZN. The purpose of this position is to manage the specific regions in order to grow the Mukuru customer base. The Regional Sales Supervisor reports directly to … Read more
  • VIRTUAL TEAM LEADER
    An exciting opportunity is available for a Virtual Team Leader to join Mukuru’s World Class Contact Centre based in Cape Town. The purpose of this role is to maximise the productivity and performance of the assigned Virtual Sales and Support team, ensuring the efficient running of the team and delivery of world class customer service. The Virtual … Read more
  • CUSTOMER SUPPORT MANAGER (TIER 2)
    An exciting opportunity is available for a Customer Support Manager to join Mukuru’s World Class Contact Centre based in Cape Town. The purpose of this position is to provide support and manage all high-risk support queries coming into the Tier 2 support department in order to maximize revenue growth opportunities, with a strong focus on outbound sales, … Read more
    • DIGITAL MARKETING COORDINATOR
      An awesome opportunity exists for a Digital Marketing Coordinator to join our Marketing team based in Cape Town. The purpose of this role is primarily to assist with growing our digital footprint across all our corridors. The responsibilities include managing multiple social media pages, manage the execution of digital competitions, conduct digital research on trends and … Read more
    • INTERNAL COMMUNICATIONS MANAGER
      Are you an Internal Communications wizard? Do you have a meticulous eye for detail? Are you a talented crafter of copy in all its forms? Can you swing effortlessly between writing powerful headlines and punchy body copy, to creating brochures and editorials? Mukuru is currently on the lookout for an Internal Communications Manager. The main purpose … Read more
    • DIGITAL MARKETING MANAGER
      Are you a Digital Wizard? Are you a self-starter with a passion for all things Digital? Are you a team player with excellent attention to detail? Do you have a great sense of humour? If you answered yes to all of the above questions, then get ready to join one of Africa’s largest remittance-led businesses. … Read more
    • CSI AND PR MANAGER
      An exciting opportunity exists for a CSI and PR Manager to join our Marketing Team based in Cape Town. The CSI and PR Manager reports directly to the Head of Marketing. This position is responsible for developing, implementing and managing the CSI programs that effectively promote the business corporate responsibility and investment strategy, as well as promoting … Read more
    • BUSINESS DEVELOPMENT MANAGER UK & EU
      Mukuru is an Africa-focussed FinTech company that enables safe, affordable, reliable financial services to underserved communities. With over 40 million cross-border transactions over the last decade, we are one of Africa’s largest remittances-led FinTech’s. Our remittance service offers customers the opportunity to send money to their relatives or friends across Africa, Europe and Asia. Additionally, … Read more
    • CONTACT CENTRE AND PAYMENT OPERATIONS SPECIALIST (CHINESE CORRIDOR)
      An opportunity has become available for a Contact Centre and Payment Operations Specialist to join our Operations team based in Cape Town. The purpose of this role is to prioritise all customer orders in the Chinese corridor and process the orders on the same day as per the company service level agreement. The Operations Specialist reports directly … Read more
    • RESEARCH ANALYST
      An opportunity has become available for a Research Analyst to join our Operations team based in Cape Town. The purpose of this role is to assist business to improve its customers experience and overcome operational hurdles by providing BI and data analysis support to the Customer Journey Team. This will be done by pairing research data with … Read more

      No more jobs here.

      • MANAGEMENT ACCOUNTANT
        A new opportunity exists for a Management Accountant to join our Finance Team based in Cape Town. The purpose of this role is to prepare and analyse the Group’s management accounts in order to provide effective management accounting reports that enable users to make informed business decisions The Management Accountant reports directly … Read more

      No more jobs here.