OPERATION OF THE MUKURU SERVICE
6.1. Mukuru Africa may suspend or terminate your account if it suspects that you have engaged in or are about to engage in or have been in any way involved in or linked to, fraudulent activity in connection with the Mukuru Service.
6.2. In addition to the conduct stipulated in 6.1, Mukuru Africa may limit your activity, immediately issue a warning, suspend or terminate your account without notice if: 6.2.1. despite its reasonable endeavours, Mukuru Africa is unable to verify or authenticate any information you have provided; or 6.2.2. Mukuru Africa believes that your actions may cause Mukuru Africa to suffer financial loss or incur legal liability.
7.1. By registering as a user of the Mukuru Service, you agree to allow Mukuru Africa or any of its Affiliates to send you marketing messages from time to time. 7.2. Mukuru Africa will not allow third parties to send marketing messages to you using the information you have provided.
COLLECTION OF INFORMATION
10.1. The Mukuru Service and all intellectual property incorporated in or related to the Mukuru Service (including without limitation copyrights, patents, database rights, trademarks and service marks) is owned by or licensed to Mukuru Africa. All right, title and interest in and to such intellectual property shall remain the property of Mukuru Africa and/or the property of such third party licensor.
11.1. Mukuru Africa, its Affiliates, officers, directors, agents and employees do not guarantee continuous, uninterrupted or secure access to the Mukuru Service, and operation of the Mukuru Service may be interfered with by numerous factors outside of Mukuru Africa’s control. 1.2. The Mukuru Service is provided “as is” and as and when available and, to the extent permissible by law, Mukuru Africa excludes all implied warranties, conditions or other terms, whether implied by statute or otherwise, including without limitation, any terms as to skill and care or timeliness of performance. Some jurisdictions do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.
LIMITATION OF LIABILITY
12.1. In no event will Mukuru Africa or any of its Affiliates, their respective licensors, service providers, business partners, employees, agents, officers or directors be liable for damages of any kind, arising out of or in connection with your use, or inability to use, the Mukuru Service including any direct, indirect, special, incidental, consequential or punitive damages, including, without limitation, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by delict (including negligence), breach of contract or otherwise, even if foreseeable. 12.2. Mukuru Africa and its Affiliates, their respective licensors, service providers, business partners, employees, agents, officers and directors, will not be liable for damages of any kind (including liability for negligence) for the acts or omissions of other providers of telecommunications services or for faults in or failures of the networks and equipment of such providers. 12.3. Mukuru Africa’s liability to you or any third party, and the liability of their officers, directors, agents and employees in any circumstance is limited to the total Mukuru Service Fee paid by you in relation to the Remittance Transaction giving rise to liability or R1000 (one thousand Rand), whichever is the greater. 12.4. The abovementioned provisions do not affect any liability which cannot be excluded or limited under applicable law.
COMMENTS AND COMPLAINTS
14.1. If you wish to make a comment or complaint about any aspect of the Mukuru Service, please send your complaint in writing to Mukuru Africa, Unit 101, Building 20, Waverley Business Park, Wyecroft Road, Mowbray, Cape Town 7925, or email your complaint to email@example.com.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.